Average
Based on 25 reviews
360 Home Offers3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to real estate agents, renovations, and months of waiting – we’re here to help you sell your house fast on your terms. We buy houses with a fast and efficient process. You can say hello to a brighter future with 360 Home Offers
360 Home Offers (360homeoffers.com) has 25 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 11 reviews with 1 star · Clear filters
BG
They sent me a letter offering a price for my house. When I called, they said the price isn't valid anymore- it would be significantly less. This is a sham company that gives low ball offers so they can flip YOUR property and make lots of money. At your expense. All in the name of "helping" YOU. Avoid.
Lee
I received a mail solicitation from a company that won't even put their name on the solicitation. That sounded very sleazy and bogus itself. I called the number and a lady answered. She did finally tell me it was a company called 360. When I ask for a company address she started getting a little defensive. Saying the company was out of Texas but they had branches in different states. When I ask about the one in Georgia, she gave a different address from what the letter had on it. Oh and don't guess I mentioned the low ball offer the check was for. Where on earth, especially in metro Atlanta can you buy a house well under 300k for a nice home in a nice neighborhood. Wake up people, these investors are trying to steal your home knowing it's worth much more.
Elvus P.
Be careful doing business with this company. They contacted me about buying my house. After a couple of weeks Gabriel and I agreed on a price and closing date so I signed a contract with them. They came into my home and inspected it 3 days after I signed. As the closing date was approaching and after due diligence had expired, Gabriel tells me that underwriting is reducing the offer by $12,500. Gabriel blamed this confusion on Pedro, my transaction coordinator, who then ghosted me and Gabriel said had been fired for this mistake. After this they had other employees call me and pretend to be buyers from different companies and did shady things like texting me false promises about how they were gonna make things right with me... none of which they followed through on. We ultimately dissolved the contract and I received $100 for my wasted time because that's all they put up as earnest money. I think a lot of their positive reviews are friends, family or associates of the company. I would advise potential sellers to get them to put up real earnest money (at least $2k) and continue to take offers from other companies even if you're in contract with them. I recommend a company called Padly. They are honest and came in to help me out after 360 left me in a precarious situation right before the holiday season.
Reply from 360 Home OffersDec 11, 2023
First and foremost, we want to extend our sincerest apologies for the experience you've had with 360 Home Offers. We take your concerns very seriously, as it is our utmost priority to conduct business with integrity, transparency, and respect for all our clients. We are deeply troubled to hear about the issues you faced during your transaction, particularly with the communication and actions of our team members. The situation you described does not align with our company values or standard operating procedures. We have taken note of your feedback regarding Gabriel and Pedro, and we assure you that we are thoroughly investigating this matter to ensure such incidents are not repeated. Regarding the earnest money and the conduct of our employees, we acknowledge that we fell short of your expectations, and for that, we are truly sorry. We are reviewing our policies to make necessary improvements and prevent similar situations in the future. We appreciate your recommendation for potential sellers to seek adequate earnest money and keep their options open. This is sound advice, and we will take this into consideration in our future dealings. We are glad to hear that Padly was able to assist you, and we hope that your situation has improved since then. We understand that trust is hard to rebuild, but if there is anything we can do to assist you further or make amends, please do not hesitate to reach out to us. Wishing you all the best during the holiday season and beyond.
