7th AvenueReviews of 7thavenue.co

Love this sofa. Large, comfortable, and the fact it is modular and parts can be easily swapped in and out and cleaned is fantastic as we have cats! The installers (white glove) Cesar and Ivan were great. Quick, efficient, and very respectful of our home.

Alex and Juan were quick and efficient in setting everything up. Great customer service and speedy assembly. Highly recommend!

Alex and Juan were awesome and efficient getting the entire delivery and assembly done! Enjoyed purchasing from this company as well with the help of Keagan at the showroom. Will recommend to friends

We love our new couch! The whole process has been smooth and easy. Ivan and Cesar delivered and assembled and were totally professional and communicative. They got the job done in 45 minutes. Thank you!!

EDIT: May 2024 Logun deserves an absolute RAISE! I've never had a company so thoroughly address all of my concerns in such a timely and caring manner. Logun from the concierge team reached out to me about all of my concerns and helped me address them with a wonderful attitude and loads of help. We were able to exchange the fabric and the new fabric has helped with all the issues below. I love love love my 7th avenue couch! Only thing to note is that the fulfillment team is still confused most of the time, but Logun definitely fixed any issues very quickly. With how sweet the support team is, even if it took forever, I'd love working out any issues with them. Thanks so much Logun! I've had the couch for about 6th months in Extra deep in the color natural white. Here are some of my thoughts. - Couch Comfort: The extra deep version of this couch is incredible. It's nice to be able to stretch my legs and sit however I want. Also it's great to nap on IF you're in certain positions. When you lay down at the end of the couch you can usually feel the connectors and it actually kinda hurts. The fabric is also pretty itchy sometimes so I recommend using blankets on the couch when you're laying down to avoid any irritation -- 4/5 stars. - Couch Maintenance: The amount of fluffing/rotating isn't as bad as other couches like this, but the cushions slide SO much, even with the velcro. It's honestly such a pain. Even with the velcro at the bottom. Also the cushions get weirdly warped sometimes based on how people sit -- 2/5 - Stain/Water resistant: I went to the showroom and saw all the videos, but when it comes to real life use, this couch isn't really as resistant as one would think. For tiny marks stains come out easily, but for bigger stains it can take MULTIPLE washes just to fade. We haven't stained the couch many times, but my nephew got ketchup on the couch and we wiped it up immediately, used all the things we were supposed too, and then had to wash it 3 times. It's still very lightly there so we'll have to try dry cleaning. I did get other things on it though a few times and some of it came out easily and some took multiple washes despite being addressed immediately -- 3/5 stars. - Customer Service/Sales: Both very very very nice teams! 5/5 stars. - Fulfillment Center: Jesus christ this fulfillment center is a mess. We originally ordered the 4 piece sectional and they didn't send us the damn seats + sent extra other things. I realized this and called in and they said to wait to make sure they didn't come in before sending more. Then we wanted to order a middle seat extension to make it a 5 piece sectional and the SAME thing happened. So many pieces that weren't what we needed. SUCH a headache and honestly took so many of our days away because we had to cancel plans to be here to sign for the incorrect packages like 3 different times -- 1/5. - Pet Friendly: My pets love it and it stands up pretty well to their nails/paws/running which is great. But getting the HAIR off/out of the cushions is a CHORE. Even after washing, and my kitten doesn't even have long hair. It just gets stuck and takes lint roller(s) to actually get SOME of it out. It's so frustrating! -- 3/5. Overall, its a pretty nice couch, but for $5k it's def not worth it, at least with the covers I have. Maybe one of their other fabrics would be better and be less itchy with better velcro, but overall a competitor might have a better bang for the buck. I'll likely have the couch for a very long time because it was a big splurge purchase, but overall not worth it imo.

Ivan and Ceasar were truly fantastic to work with! They expertly brought in the furniture, installed everything with ease, and transformed my home into a beautiful space. Their kindness and professionalism shone through from start to finish. I highly recommend 7th Avenue as a top-notch company for showroom furniture. Their customer service is exceptional, and their delivery team is spot on. I absolutely love their team and the company as a whole, and I can't wait to purchase more furniture from them in the future. A big thank you to Ceasar and Ivan for making this experience truly wonderful!

I bought this couch unseen even though I live close to a few showrooms. The process of ordering was simple and I received my couch 4 weeks after ordering! The material is so soft and the color is exactly as pictured! The customer service overall from beginning to end was great! A huge shoutout to the two guys who delivered our couch, Cesar & Ivan! My delivery window was 3:00-6:00pm, but at 1:00pm, I received a call and said that they could come deliver the couch even earlier than the original timeframe, which worked for us! They showed up and were very friendly and professional. They fixed this couch up really quickly and even took the time to wash their hands before putting the covers on to ensure our covers stayed clean! Overall, we have been satisfied with our experience and our couch so far!!

I went to the LA showroom and was treated exceptionally and the experience was great. The turnaround time was much faster than anticipated and the set up service was flawless. I highly recommend this company and am thrilled with my new couch!!!