Average
Based on 601 reviews
8x83.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Sierra
8x8 has been a great tool for our organization.
Reply from 8x8Oct 23, 2025
Hi Sierra, Thank you for your positive feedback! We're thrilled to hear that 8x8 has been a valuable tool for your organization. Your satisfaction means a lot to us, and we look forward to continuing to support your needs.
Charles
ease of receiving calls when out of office.
Reply from 8x8Oct 23, 2025
Hi Charles, Thank you for your feedback! We're glad to hear that 8x8 makes it easy to receive calls when you're out of the office. Ensuring seamless communication wherever you are is a key priority for us.
DAWN M W.
Phone system is very easy to use, very portable, and flexible.
Reply from 8x8Oct 23, 2025
Hi Dawn, Thank you for your feedback! We're delighted to hear that you find our phone system easy to use, portable, and flexible.
Kerry
always very helpful.
Reply from 8x8Oct 23, 2025
Hi Kerry, Thank you for your kind words! We're delighted to know that you find 8x8 always very helpful
Thad
Always professional
Reply from 8x8Oct 23, 2025
Hi Thad, Thank you for your feedback! We're glad to hear that you find our service professional. Your satisfaction is important to us, and we strive to maintain high standards in all our interactions. If there's anything more we can do for you, feel free to let us know.
Karen
8x8 has allowed our business to be carried out wherever we travel, Interstate or Internationally. I highly recommend it for small business.
Reply from 8x8Oct 23, 2025
Hi Karen, Thank you for your recommendation! We're thrilled that 8x8 enables your business to operate seamlessly both interstate and internationally. Your endorsement for small businesses is greatly appreciated.
Richard F.
Excellent service and help when needed Just wish I could text
Reply from 8x8Oct 23, 2025
Hi Richard, Thank you for your feedback! We're glad you find our service excellent and helpful. We understand the value of texting capabilities and are continuously working to enhance our features. Your suggestions are important to us, and we'll keep striving to meet your communication needs.
Gabby J.
The app made everything more simple! I really like how detailed everything is, it doesn’t confuse my coworkers and myself at all. The call signal is always smooth and clear as well.
Reply from 8x8Oct 23, 2025
Hi Gabby, Thank you for your positive feedback! We're delighted to hear that the app has simplified your experience and provides clear, reliable call signals. It's great to know that the detailed layout helps avoid confusion for you and your coworkers.
