Average
Based on 601 reviews
8x83.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Warren
Account manager and support team are brilliant for our Serviced Office operation. Highly recommended.
Reply from 8x8May 12, 2020
It's great to hear that you are enjoying our services and we look forward to continuing our partnership with you.
Shane E.
Excellent service. Instant access to support and great price
Reply from 8x8May 12, 2020
Thank you so much for your review and it's fantastic to hear that you are enjoying our services and your interactions with our support teams.
Tim S.
Fantastically responsive and helpful. There always seems to be another function or added feature that we didn't know about. Great team, especially Jonathan.
Reply from 8x8Mar 2, 2020
It's great to hear that you are enjoying our services, discovering new features and getting more value - thank you for leaving a review.
Ri1981
Extremely impressed with the 8 x 8 system. Easy and straightforward to use and I can deliver great customer service. I would recommend this to any company wanting to use a telephone system in the workplace
Reply from 8x8Mar 2, 2020
Thanks for taking the time to leave a review. It's great to hear you are enjoying our services and we look forward to continuing our partnership with you.
Anthony L.
Two years in we are still happy with our system. I still have some queries and have not yet found the solutions in the documentation so will have to ask for assistance. Haven't got round to this yet so I've only myself to blame!
Reply from 8x8Aug 12, 2020
Great to hear that you are still enjoying our services and we look forward to continuing our services with you. If you would like to contact our support teams who will be happy to assist, you can do so via the following ways: Customer portal: login to your 8x8 panel https://sso.8x8.com/sso/login Online chatbot 'Otto': click on the icon here https://support.8x8.com/ Call: +44 207 096 6060
Karen
great customer service, friendly and fast
Reply from 8x8Mar 2, 2020
Great to hear you are enjoying our experiences with customer service teams.
Corinne R.
Our company is incredibly impressed with 8x8. They app system works well for our business. Accessible in the office and externally from each persons mobile. The customer service is beyond any customer service we have received before. I highly recommend 8x8 to anyone requiring a business phone system.
Reply from 8x8Mar 2, 2020
It's great to hear you are enjoying our product and services. We look forward to continuing our partnership with you.
deepak G.
Good product every single person in 8x8 very helpful.
Reply from 8x8Mar 2, 2020
We look forward to continuing our partnership and thank you so much for taking the time to leave a review.
