8x8Reviews of 8x8.com

Sales & Marketing
O'Nel Drive 2125, San Jose, California

Write a review Directions Website

3.3

Average

Based on 601 reviews

8x83.3

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About 8x8

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: 8x8.com
Website: 8x8.com
Category: Sales & Marketing
Location: San Jose, California
Listed on Folks Told: 2026

8x8 reviews

Showing 279 reviews with 5 stars · Clear filters

Dr. J.
Feb 19, 2025
No issues with 8x8
No issues with 8x8 - affordable and great!
Reply from 8x8Feb 22, 2025
Hi, Dr. Jamie. We appreciate your kind feedback. We're thrilled to know that you find our services affordable and invaluable. Thank you for your trust!
Sandra
Feb 10, 2025
Getting to a Service Rept
Once I was able to get through the chat process. The representative that helped me was very knowledgeable and professional. I would rather have been able to call and connect with a service rep but learning to use the chat session if I need help in the future, it will be simpler for me to get through.
Reply from 8x8Feb 11, 2025
Hi Sandra, thank you for your feedback. We are delighted to hear that our support team was knowledgeable and professional and was able to help you.
Barbara
Feb 8, 2025
Quick and efficient
Quick and efficient, kind support.
Reply from 8x8Feb 10, 2025
Hi Barbara, thank you for your feedback; it's fantastic to hear our support team have been able to help you quickly and efficiently.
David
Feb 3, 2025
Quickly isolated the problem and…
Quickly isolated the problem and provided a clear sop after he completed back end adjustments.
Reply from 8x8Feb 4, 2025
Hi David, thank you for your review. We are glad we were able to resolve your issue quickly.
Ralph M.
Feb 3, 2025
Without fail
Without fail, 8x8 has been able to satisfy my needs, and find the solutions to my issues, should some arrive.
Reply from 8x8Feb 4, 2025
Hi Ralph, thank you for your review; we are delighted we have been able to satisfy your needs and help you with any issues.
L.
Jan 13, 2025
Switching to 8x8
I didn't have any experiance with phone system when the company I worked for wanted to move to 8x8 to save money. The staff at 8x8 assisted me with everything and we didn't have a second of down time and that's important because or phones save lives.
Reply from 8x8Jan 15, 2025
Dear Customer, we are delighted we were able to provide a positive experience when you moved to 8x8. Thank you for choosing 8x8!
Lisa
Jan 12, 2025
Representative was knowledgeable
The rep knew what she was doing and was able to make suggestions for our set up.
Reply from 8x8Jan 13, 2025
Hi Lisa, we appreciate your feedback, and it's fantastic to hear we were able to help you with your set-up.
Dianne
Jan 11, 2025
EASY TO USE AND NAVIGATE CLIENTS &…
EASY TO USE AND NAVIGATE CLIENTS & EMPLOYEE CONTACT
Reply from 8x8Jan 13, 2025
Hi Dianne, thank you for taking the time to leave feedback. We are pleased you find 8x8 easy to use.

8x8Reviews of 8x8.com

Rating breakdown

What customers rate

About 8x8

More in Sales & Marketing, California

Custom Pens

Fulltime Freedom - Doug Boughton

4INLANYARDS LLC

ReadersMagnet LLC

8x8Reviews of 8x8.com

Rating breakdown

What customers rate

8x8 reviews

No issues with 8x8

Getting to a Service Rept

Quick and efficient

Quickly isolated the problem and…

Without fail

Switching to 8x8

Representative was knowledgeable

EASY TO USE AND NAVIGATE CLIENTS &…

About 8x8

More in Sales & Marketing, California

Custom Pens

Fulltime Freedom - Doug Boughton

4INLANYARDS LLC

ReadersMagnet LLC

8x8 reviews

No issues with 8x8

Getting to a Service Rept

Quick and efficient

Quickly isolated the problem and…

Without fail

Switching to 8x8

Representative was knowledgeable

EASY TO USE AND NAVIGATE CLIENTS &…