Average
Based on 601 reviews
8x83.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Rita
The tech that I spoke with resolved my issue and they were patient with me while walking me through process
Reply from 8x8Jan 13, 2025
Hi Rita, thank you for your feedback. It's great to hear your positive experience with our support team.
Lorena
has worked so far!
Reply from 8x8Jan 8, 2025
Hi Lorena, thank you for taking the time to feedback to us. We are delighted you are having such a positive experience with 8x8.
Jody
The gentleman that helped me was great he explained to me what exactly to do to solve my problem, he even called back days later to confirm that all was good
Reply from 8x8Jan 8, 2025
Hi Jody, we are happy our engineer was able to help you and resolve the issue quickly. We appreciate your feedback.
Ruairidh
Matthew Black is an asset to 8x8, he is such a wonderful sales executive and does not force you to take services that you will not require. I have had a great experience with 8x8. The technical support department reach out to you within minutes of raising a ticket and are there to make sure that everything is working ok for you round the clock.
Reply from 8x8Dec 16, 2024
Hi, thank you for your review. We are delighted you are having a very positive experience with 8x8.
Bree
I don't remember this particular experience but the service I receive is always exemplary.
Reply from 8x8Dec 9, 2024
Hi Bree, thank you for your review, it's great to hear you are having a positive experience with 8x8.
Veronica
I appreciated the support via the chat in solving a technical issue with our phone system.
Reply from 8x8Dec 9, 2024
Hi Veronica, it's great to hear your technical issue was resoled for you. We appreciate your feedback.
Jon M.
The representatives I worked with took the time needed to troubleshoot the problem with our phone service and were courteous and professional.
Reply from 8x8Dec 9, 2024
Dear Jon, thank you for your review. We are delighted to hear our support team were courteous and professional.
Kenneth Francis N.
It just works. No frills no headaches.
Reply from 8x8Dec 3, 2024
Hi Kenneth, we are delighted 8x8 is working for you and not causing any headaches. We appreciate your feedback.
