AbraReviews of abra.com

It sopost to be a trading tool .but you guys locked funds so I end up missing out on coins on others sites

I first contacted Abra customer service on March 2, 2021. After much floof I finally received the following on April 1st: We will escalate this ticket to our engineering team and send an update once we have additional information. It is now April 15th and have had no further response. Might want to pick that up a bit. Looking at alternatives now as I'm losing patience.

cant get any of my cryptos out of the wallet. cant use the simplex card to buy an eth which they require to move my other assets out. Lost lots of money.

I got involved in a cryptocurrency transaction and was pointed to this site. initially i could buy and deposit bitcoin to a wallet using just my debit card. I got suckered into paying extra shipping and went to the site. this time it only allowed bank transfer. voila they have all my bank details. in my opinion they skim data and pass you onto a third party Moonpay etc.. for processing. I believe this site specialises in identity theft. The app doesnt work, the site doesnt work consistently. The more you use it the more personal data they ask for. DO NOT USE.

there is no support they stopped replying to my emails, it's impossible to withdraw your money, nobody cares to help, I've sent several emails and they've just disappeared.

I'm using Abra to buy coins. The first time I bought coins, I had no problems with it but with the succeeding purchases it became a bit longer to appear in my account. But the one that really frustrates me is when I withdraw coins to deposit to other wallets, it takes a long time. I just withdrawn 2 days ago however until now it's still didn't show up in my wallet. And what frustrates me more is that they have a very poor customer support because since I emailed them I still didn't get an update until now. It's very frustrating!

Trust pilot deliver this statement to abra. They are dung. Too long maintenane. Lousy support. Poor services

I downloaded the app, opened a "wallet" and went through all the steps required. I was given wire instructions so as to fund my wallet and I initiated the wire through my bank on April 21, 2020. ABRA doesn't charge a fee for the incoming wire, but I was still charged a fee by my bank to send it. After 10 business days, my money was still not showing in my wallet. I sent a message to ABRA to track it down. They claimed that my wallet had been restricted before the wire date. News to me. I had to reach out to ABRA several times as they were not updating me - customer service is horrible. I finally contacted Evolve Bank & Trust (on wire instructions) to track down my money. I was told, with the info I provided, that they could see the money come in, but since my wallet was restricted, I could not access it. If a wallet is restricted, don't provide wire instructions! The short story is that ABRA had almost $10k for a full month and finally sent it back to me when I started dropping the words "fraud" and "escalating this situation". After a month, I finally had my money back, but I had lost prime investing opportunities as well as being out the $20 fee for wiring it in the first place. In my opinion, they're lousy crooks who used my money for a month. And a side note, their app does NOT have a 5-star rating.