AgelessRx Reviews | Read Customer Reviews of agelessrx.com

AgelessRx Reviews | Read Customer Reviews of agelessrx.com

AgelessRx reviews

Showing 178 reviews with 1 star · Clear filters

Fran D.
Nov 16, 2025
They rely on AI and magic links too…
They rely on AI and magic links too much! I am old school and prefer to use my username and password. Notifications and emails 24/7 don’t stop and only 1 out of 20 emails are relevant to my care.
Reply from AgelessRxNov 18, 2025
Thank you for taking the time to leave us a review. We strive to ensure that every customer has a great experience, and we're sorry to hear about your frustrations with our emails and login process. We would be happy to assist you with the emails you have been receiving and guide you on how to create and use a traditional username and password for logging into your AgelessRx account. We have requested more information from you through Trustpilot so we can connect with you directly. Alternatively, if you prefer, you can reach out to us through your customer portal or email us at [email protected].
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Brenda
Nov 14, 2025
Deceptive pricing
Deceptive pricing. Your formulation or compounded product is inferior to what I have used from other companies.
Reply from AgelessRxNov 14, 2025
Thank you for sharing your feedback. We’re very sorry to hear that our pricing and formulation did not meet your expectations. Transparency and quality are extremely important to us, and we regret that this wasn’t your experience. We’d appreciate the chance to learn more and address your concerns directly. Our team has reached out to you through your patient portal to assist and ensure you feel fully supported moving forward. Thank you again for bringing this to our attention. Kind Regards, Your AgelessRx Team
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Roseann Z.
Nov 8, 2025
Not working.
On my second month week 7, and i did not lose any weight. Not sure why either. I cut down on calories and added 15 more minutes of walking each day. I am now anemic. Not sure if thats even related.
Reply from AgelessRxNov 12, 2025
Thank you for taking the time to leave us a review. We are so sorry to see that you are not experiencing the benefits you were hoping for. We will be reaching out to you directly to connect further and assist. Kind Regards, Your AgelessRx Team
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Jim van B.
Oct 15, 2025
Terrible quality control
Terrible quality control. Shipment required refrigeration. It arrived in a plain envelope without any cold packs. Outside temperature was 88 degrees probably over 100 degrees in the truck. Pharmacy responded “it should be ok”. No sorry it won’t. Terrible. Customer support was very good. Processed a refund quickly but can’t trust the pharmacy. Either they don’t know what needs to be refrigerated or they do know and don’t care.
Reply from AgelessRxOct 21, 2025
Hi Jim! Thank you for taking the time to leave us a review. We sincerely appreciate your feedback as it helps us improve our products, services and communication. We see that you were in touch with a member of our team, and we hope that you are satisfied with the resolution. If you should have any additional questions, please feel free to reach out to us directly -- we're always happy to help! We look forward to supporting you on your longevity journey again in the future. Kind Regards, Your AgelessRx Team
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Jennifer B.
Oct 15, 2025
Patients Beware
Beware. AgelessRX routinely has prescription shipping schedule errors, resulting in ship dates that delay medication delivery by WEEKS. Yes, patients go without their medications while waiting for them to be shipped. Customer service is worthless and does not provide solutions, aside from, “We’re sorry for the mistake and inconvenience.” This month, after multiple emails to Customer Service , my prescription was shipped almost 2 WEEKS LATE. Patients should not have to worry the their medication will not arrive on time. There are serious health ramifications.
Reply from AgelessRxOct 17, 2025
Hi Jennifer! Thank you for taking the time to leave us a review. We sincerely apologize for any delay in receiving your order as that is certainly not the experience we want you to have. We are currently working with our partnering pharmacy to ensure this does not happen in the future. We see that a team member was in touch via your customer portal, and we hope that you are happy with the resolution. If you have any additional questions or concerns, please let us know -- we're always happy to help. We look forward to supporting you on your longevity journey. Kind Regards, Your AgelessRx Team
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DB
Oct 7, 2025
Over priced
Over priced
Reply from AgelessRxOct 7, 2025
Hi there! Thank you for taking the time to leave us a review. We understand that pricing is a concern, and we are here to help! Our prices are all inclusive which include our entire service to you, medical partnership, your subscription and free shipping. If you ever have any questions regarding pricing, or potential discount codes we may have available, please do not hesitate to reach out to us directly -- we're always happy to help. We look forward to supporting you on your longevity journey! Kind Regards, Your AgelessRx Team
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Noelle
Sep 7, 2025
My first order arrived 3 weeks late
My first order arrived 3 weeks late. My second order never shipped. I contacted them. They replied they would reach out to the pharmacy for me and have it shipped priority. Still no update on second order when I sign in.
Reply from AgelessRxSep 10, 2025
Hi Noelle! Thank you for taking the time to leave us a review. After reviewing your account, we do see that the replacement order is on it's way to you and should deliver today! If you have any additional questions or there is anything else we can assist with please let us know -- we're always happy to help! We look forward to continuing to support you on your longevity journey. Kind Regards, Your AgelessRx Team
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Cynthia M.
Aug 26, 2025
They sold me a product that does not work!! I used a glp-1 product that was…
I used a glp-1 product that was administered under the tongue for approximately 10 weeks. I felt absolutely nothing, no loss of appetite, no side effects. I communicated with the staff, who increased the dosage each time. Not only did I lose no weight, I gained 3 pounds! Initially, they responded to my emails, but when I started to ask questions like”When did you decide to discontinue this product?” and “when were you going to tell me the product doesn’t work?” They stopped responding. I called yesterday to tell them I would like to be reimbursed for their faulty product, they assured me someone would be in touch. I spent $600. only to gain weight. They are responsive to the customer only when there are no real problems. I cannot recommend this company.
Reply from AgelessRxAug 26, 2025
Hi Cynthia! Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear that the product didn’t provide the results you were hoping for. Your input is incredibly valuable in helping us improve both our products and services, and we sincerely appreciate you bringing this to our attention. Our team is already reviewing this further and will be in touch with you shortly with a solution. In the meantime, please don’t hesitate to reach out directly if you have any additional questions or concerns—we’re always here to help! We look forward to connecting soon and continuing to support you on your longevity journey. Kind Regards, Your AgelessRx Team
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