All in One SEO (AIOSEO) Reviews | Read Customer Reviews of aioseo.com

All in One SEO (AIOSEO) Reviews | Read Customer Reviews of aioseo.com

All in One SEO (AIOSEO) reviews

Showing 44 reviews with 1 star · Clear filters

Francesco P.
Sep 4, 2024
Unauthorized purchase made by them
They attempted to steal 249$ from my card (that they already had on file) for a subscription I never started. I am 100% sure no one was using my account and all subscriptions were already cancelled since 2022. Beware of this company!
Reply from All in One SEO (AIOSEO)Oct 31, 2024
Hi Francesco, I'm sorry to hear that you were charged without warning. This isn't something that should happen. If you had an active subscription, then you should've received a renewal reminder email 14 days prior to your renewal, advising you of your renewal date and the renewal amount. Sometimes these emails can get caught by a spam filter and don't reach you. If you can reach out to us via the Basic Question form on our website at https://aioseo.com/contact/ then we can investigate this and see whether you had canceled your subscription, and whether a renewal reminder email was sent to you. Again, I'm very sorry you didn't receive prior notification of the renewal of your subscription. If you can reach out to us, then we can look into this
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J H.
Aug 27, 2024
Seven pages of marketing to cancel your sub
They are getting a one star review solely due to how obnoxious their cancellation procedure is. They make you go through SEVEN pages of "offers" before they accept your cancellation. That is so disrespectful of people's time and as a user experience. It makes you realise that they only care about continuing to get your subscription money than actually providing an end service.
Reply from All in One SEO (AIOSEO)Oct 31, 2024
Hi J H, Thank you for taking the time to share your feedback with our team! I completely understand your frustration with our cancellation process and I’m sorry that you found it longer than expected. We very much value all insights and feedback, especially things we need to improve and this is one of the reasons that you may find the cancellation process longer. On each step, we are trying to gather feedback and suggest possible solutions for any problems that you might have encountered in an effort to show you that we are committed to giving you the best value for your All in One SEO Pro license. We are also happy to cancel your subscription in case you get stuck and reach out to us. If you don’t mind, would you share more details about any questions that you got stuck on? We’re committed to making cancellation as easy as possible, and your insights will help us improve. Thank you again!
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Speed R.
Aug 20, 2024
Charged my credit card $500 for a service they don't have.
These clowns Semper Plugins and AIOSEO charged my credit card $500 for a service they don't have. Total scam, if these guys have your credit card they will just charged what every they want down the road. The most expensive service is $299, and charged my card for $499. Called CC company to stop payment! Total scumbag move from Semper Plugins and AIOSEO!
Reply from All in One SEO (AIOSEO)Oct 31, 2024
Hi Speed Racer, I'm sorry to hear that you were charged without warning. This isn't something that should happen. We always send a renewal reminder out 14 days prior to your renewal, advising you of your renewal date and the renewal amount. Sometimes these emails can get caught by a spam filter and don't reach you. If you can reach out to us via the Basic Question form on our website at https://aioseo.com/contact/ then we can investigate this and see when that email was sent and to what address. Again, I'm very sorry you didn't receive prior notification of the renewal of your subscription. If you can reach out to us, then we can look into this.
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Dman
May 16, 2024
broken plugin messed up my sitemap when…
broken plugin messed up my sitemap when i reached tech support they ignored me. i paid them for this plugin!
Reply from All in One SEO (AIOSEO)May 16, 2024
Hi Dman, Thank you for your review. I'm sorry to hear you're experiencing issues with All in One SEO. I need a bit more detail from you so that I can look into what's happened. Can you please reach out to me on our website? You can use the basic question form on our contact page here - https://aioseo.com/contact/. Please make sure to address it to the attention of the Support Manager so that it gets to me and I can look into this for you and see what's going on. Please know that everyone on our team is committed to helping our users and customers. We never ignore requests for support, so it's possible that we replied but the reply didn't reach you for some reason. If you reach out to me, I can locate your support ticket and see what happened.
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Mollys B.
May 15, 2024
All in one seo is stealing money.
All in one seo is stealing money. On April 25, 2022, I made a purchase totaling $199.50, which was duly authorized and completed. However, subsequent to this transaction, I discovered an unauthorized auto-renewal charge of $399, debited from my account without my explicit consent. Despite my efforts to resolve this matter directly with the seller, they have refused to issue a refund, leaving me in a difficult position with more than $600 stolen. I will never use their service any more.
Reply from All in One SEO (AIOSEO)May 15, 2024
Hi there, I'm sorry to hear about the issues you're having. I'd like to resolve this for you, so can you please reach out to me using the basic contact form here - https://aioseo.com/contact/ Please make it clear that you want your ticket escalated to the Support Manager and include a link to this review. I can then work to resolve this.
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Vladimir
May 14, 2024
3 semaines ca marche pas
3 semaines ca marche pas, pas de supports, ils disent que c 'est hostinger, ne te propose rien et ne te rembourse rien ... 400€ JETER
Reply from All in One SEO (AIOSEO)May 14, 2024
Hi Vladimir, thank you for your review. I'm sorry to hear you're experiencing issues with All in One SEO. I need a bit more detail from you so that I can look into what's happened. Can you please reach out to me on our website? You can use the basic question form on our contact page here - https://aioseo.com/contact/. Please make sure to address it to the attention of the Support Manager so that it gets to me and I can look into this for you and see what's going on. Please know that everyone on our team is committed to helping our users and customers, and we have well over 3 million users, so we do know that All in One SEO works (we also use it ourselves on many sites that rank very highly). That's not to dismiss the issues you're experiencing, but I'm sure that we can help you further if this is a problem caused by our plugin and not Hostinger.
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Lagimodiere P.
May 10, 2024
Unless your a glutten for punnishment
Unless your a glutten for punnishment. I would not reccomend. We had the paid version, only to find every other link in the software required an upgrade (more money). After 3 weeks of using the plugin we started to notice lags in our already existing good ranks. We opted out of this software fast and went to Rank Math (paid version) and noticed an increase in SEO visibility within a week. All in one SEOseems to be a cash hog where you are always prompted to pay more. Biggest gripe is the consistent spam emailing from them along with all the other services you have to sign up with (all with additional costs) along the way to make the AIOSEO work properly. Daily spam and a cash pig. Thats what I took away with it. Functionality seemed to be alright however, when we started to see drops in our ranks that was it. I dont reccomend AIOSEO to anyone. Absolute garbage.
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Stewart
Feb 16, 2024
Before buying this product read on
To begin with the product itself is good. However, the subscription went from US$299 in year one to $749 in year two. Furthermore, this was done without my consent. Had this been communicated openly and notified of me of the price increase, I would’ve looked elsewhere Beware of this company get you hooked in their liable to load the price on year two, without any communication whatsoever US$749 is a ridiculous price to pay for a plug-in, especially for a small business like mine I have raised the dispute with Paypal who refused. So in summary, good luck signing up with these guys, they will make it attractive in year one, and then dupe you thereafter.
Reply from All in One SEO (AIOSEO)Feb 20, 2024
Hi Stewart, thank you for your review. I'm sorry you didn't receive notification of your renewal price. We do send a renewal reminder email out 2 weeks prior to your renewal date and so it's possible that this went to spam and you didn't see it. We do show the full price on our site and state that the sale price is for the first year only. It says this on our Pricing page, Checkout page, and in our FAQs. I apologize if this wasn't clear, we'll look into if we can make it clearer.
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