Average
Based on 82 reviews
AKASO3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AKASO specializes in making action cameras and imaging technology more accessible to everyday users. Our product range includes action cameras, 360 cameras, night vision devices, and related accessories for travel, outdoor activities, family adventures, cycling, water sports, and everyday content creation.Guided by our “Let Life Run” philosophy, we focus on practical features, user-friendly design, and accessible pricing, helping more people capture and share the moments that matter.Learn more at akasotech.com or visit our official online store at shopakaso.com.
AKASO (akasotech.com) has 82 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 25 reviews with 1 star · Clear filters
NATASHA S.
Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money
Romain
Produit défaillant auquel l'entreprise ne résout rien. Clairement un défaut de fabrication mais Akaso ne veut rien entendre. Soyez vigilants
Joe A.
Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc. I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor
Glenn D.
Bought a car camera through their EBay store. It didn’t work so contacted them. They said send it back for refund. Sent it back same day to address it came from. Even sent them tracking note. No refund. Very unhappy. Terrible customer service.
Nono
I owned few Akaso Cameras, and they all have a poor audio, I recently had the 7Le and a V50 pro who stop working . Waterproof cases leaked , customer service are terrible, they say budget camera but it isn't anymore . Akaso have gone downhill and I wont buying cameras from them again
Paul S.
bought akaso smart camera i have to fill in a new password and email address to use it ! that is every day a different password ! are they for real ?
Albert S.
I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!
Mr A O.
Very disappointed and don’t recommend anyone to buy Akaso product. Bought two Akaso cameras through Amazon just before covid start, due to lock down I couldn’t put up until now, but both of the cameras are defective and doesn’t work. I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again. Can’t understand a company unknowns their own product when will be available, just can’t believe them. Will challenge with Amazon too.
