Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

Showing 127 reviews with 1 star · Clear filters

Madeleine
Mar 18, 2025
Didn't Deliver Service, No Refund Given
Didn't Deliver Service, Requested Refund and suddenly no more communication.
Reply from Allergy TestMar 26, 2025
Hi, We’re very sorry to hear about your experience. I have now escalated this with our team, and they will be reaching out to you shortly to help resolve this matter. If you’d like to follow up in the meantime, please don’t hesitate to contact our 24/7 live chat team or email us at [email protected], and we’ll make sure this is handled as a priority. Best regards, Usman Allergy Test
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Shaheena T.
Feb 4, 2025
Inaccurate results & long wait time
Inaccurate results, better to go to the doctor and get tested in person. From the time I gave the sample to the time I got the result was 3 weeks. I paid extra money to get the result faster, you also have to pay to send back your sample in an envelope they give you. After a bit of research I regretted buying this test, online allergy and intolerance tests are highly inaccurate and NOT backed by science and research as they falsely claimed on their website. It is quite controversial that they stated this on their website. The results stated I am allergic to peanuts, hazlenut and rice, which made me laugh since I eat rice almost every day with zero reaction, I also have peanut butter and hazlenut with no reaction. I bought 2 kits (for myself and husband), trusting what they said on the website was true. It was not cheap and I am upset.
Reply from Allergy TestFeb 5, 2025
Hi, I’m sorry to hear that you were unhappy with your experience. I understand your concerns, and I’d be happy to speak to the lab regarding your test to see if we can provide further clarification on your results. Additionally, I have reached out to Trustpilot as we require your order number to properly investigate your case. If you could provide this information directly to our support team, we will do our best to address your concerns. We appreciate your feedback and the opportunity to assist you further. Please don’t hesitate to get in touch. Best regards, Usman Allergy Test
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Mandy J.
Jan 1, 2025
Over 2 months and still no results
I ordered and did the test back at the beginning of November. Here it is the 1st of January and Still waiting for results. Obviously is very expensive scam. Never again and don’t get caught like I have been.
Reply from Allergy TestJan 2, 2025
Hi Mandy, Thank you for sharing your feedback, and we truly apologise for the frustration you’ve experienced. According to our records, your results were sent on November 17th, and it’s possible they may have ended up in your junk or spam folder. To resolve this, I will resend your results to you right away. Please check your inbox, and if you still don’t see them, don’t hesitate to reach out to us directly for further assistance. We understand your concerns and want to ensure you have a positive experience. Thank you for your patience, and we’re here to help make this right for you. Best Regards, Usman Allergy Test
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Cathy
Dec 31, 2024
7 weeks to get results
7 weeks to get results, 2 live chats trying to find/get results, still can’t log into account. Paid priority but that’s just a waste of money.
Reply from Allergy TestJan 2, 2025
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this must be, and we truly regret that your results have been delayed. It’s clear that we’ve fallen short in delivering the service you expected, and we’re committed to resolving this for you. I encourage you to reach out to our 24/7 Livechat team again or contact us directly, and we will prioritise resolving your account login issue and ensuring you receive your results without further delay. We value your feedback and appreciate your patience as we work to address these issues promptly. Best Regards, Usman Allergy Test
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Anastasia M.
Dec 23, 2024
Massive Scam
I have not received my blood test results despite being told it takes 5 to 7 business days from receiving the samples. I used express post so that I could track when my test was received by you. Also, I cannot log in to the app despite having an account & being able to log in to that on a desktop computer. Once logged into the account on desktop, there is nowhere that results are available either. Then I decided to read reviews about this company, only to find that you are a massive scam.
Reply from Allergy TestDec 23, 2024
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and for any frustration caused. Unfortunately, we cannot see your sample arriving in the lab, which may be contributing to the delay. We would happily send out another kit straight away and deeply apologise for the inconvenience. Additionally, we’ve noted the issues with logging into the app and viewing your results, and we will investigate this further. I’ve already asked my team to reach out via email to you to resolve these concerns immediately. We value your trust and are committed to making this right. Please know that your satisfaction is our top priority, and we’re here to support you throughout this process. Best regards, Usman Allergy Test
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Breda O C.
Dec 20, 2024
I did not receive my allergy kit..soo…
I did not receive my allergy kit..soo disappointing..will u send me out one please
Reply from Allergy TestDec 20, 2024
Hi Breda, Thank you for your review, and we’re sorry for any confusion. It seems that you purchased our Sensitivity Test Plus, which is a digital option. The email you received contains a link to complete and download your digital test submission form. You can simply print the barcode form and return it with your hair sample. All the instructions for how to take, package, and where to send your sample are included in the form. If you have any further questions or need additional assistance, please don’t hesitate to reach out to our 24/7 LiveChat team, and we’d be happy to help! Best Regards, Usman Allergy Test
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Craig H.
Dec 20, 2024
My test seems to have gone missing
My test seems to have gone missing! I posted it and heard nothing for 4 weeks. Got in touch, now I need to redo the test and wait again.
Reply from Allergy TestDec 20, 2024
Hi Craig, We’re sorry to hear about your experience and appreciate you bringing this to our attention. After investigating, it seems your sample did not reach the lab. While we do our best to ensure a smooth process, we unfortunately cannot control postal delays that may impact delivery times. We sincerely apologise for the inconvenience this has caused. To resolve this, please send us a replacement sample, and we’ll prioritise processing once your new sample is received. If you have any questions or need further assistance, our 24/7 LiveChat team is here to help. Thank you for your patience as we work to make this right. Usman Allergy Test
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Aisling
Dec 19, 2024
Didn’t receive
Didn’t receive
Reply from Allergy TestDec 19, 2024
Thank you for sharing your feedback, and we’re sorry for any confusion or dissatisfaction caused. The purchase you made was for our digital download option, which means no physical kit is sent as the service is delivered online. We strive to provide clear information about our products, and we regret if this wasn’t fully understood. For further assistance or to discuss a resolution, we encourage you to contact our 24/7 Livechat team, who will be happy to help. We value your input and are always working to improve our services and communication. Best regards, Usman Allergy Test
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