Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 541 reviews with 5 stars · Clear filters
Shane G.
Thanks to Casey for making my day abit easier information was sorted in a few minutes… thanks again
Reply from Allergy TestJul 21, 2025
Hi Shane, Thank you for your kind words! We’re delighted to hear that Casey was able to assist you quickly and make your day easier. If you have any more questions or need further help, don’t hesitate to reach out. Best regards, Customer Service Team, Allergy Test.
Steven G.
very helpfull, came up with answers straight away :-)
Reply from Allergy TestJun 27, 2025
Thank you for your kind words! We’re glad we could provide answers quickly and helpfully. Best regards, Customer Service Team
marie-laure le G.
I contacted costumers service and was online with Jordan. And was super helpful. And was very prompt to respond to any of my questions. I just found out that we don't have to post to the UK as I understood when i purchased the kit we send it to Dublin hub and they take care of sending it on
Reply from Allergy TestJun 27, 2025
Thank you so much for your kind review! We’re so pleased to hear that Jordan was super helpful and responsive—it’s great to know you had a smooth experience with our customer service. We’re also glad the shipping process was clarified for you. Yes, sending your sample to our Dublin hub makes things much easier, and we’re happy we could help clear that up! If you ever have more questions or need support, we’re always here to help. Best wishes, Customer Service Team
Gráinne
I had a query regarding what I was to do after I ordered my test. Jesse made my life very easy. He was very prompt, courteous and very patient with me. He answered my questions and helped me all the way through the process. I highly recommend.
Reply from Allergy TestJun 20, 2025
Thank you so much for your kind words and wonderful review! We’re delighted to hear that Jesse was able to make the process smooth and stress-free for you. Providing prompt, courteous, and patient support is exactly what we aim for, and it’s great to know Jesse delivered just that. We truly appreciate your recommendation and are glad we could assist you every step of the way. Warm regards, Customer service team
AMANDA J.
I used the live chat today & dealt with a very helpful & kind person called Terry. Terry was very efficient at resolving my issue. People like Terry make it very easy to deal with resolving queries etc. Based on the efficiency of Terry in customer services I would definitely use this company again & recommend it to others 😊
Reply from Allergy TestJun 20, 2025
Thank you for taking the time to share your lovely feedback! We’re so pleased to hear that Terry was able to assist you efficiently and kindly. It’s always wonderful to hear when a member of our team makes a real difference to someone’s experience. We’ll be sure to pass your kind words on to Terry—they’ll be thrilled to know they made a positive impact. Your recommendation means a lot to us, and we’re delighted to know you’d choose us again in the future. Warm regards, Customer service team
Barbara A.
Shawn was exceptionally helpful today resolving my issue Excellent service
Reply from Allergy TestJun 20, 2025
Thank you so much for your kind feedback! We’re thrilled to hear that Shawn was exceptionally helpful in resolving your issue. Providing excellent service is always our goal, and we’re glad to know your experience reflected that. We’ll be sure to pass your appreciation on to Shawn! Warm regards, Customer Service Team
Barbara
Great online chat with Shawn. I was worried about transferring the hair sample from 4 nights in the toilet paper to a sealed plastic bag. Shawn was very helpful and fast on his help.
Reply from Allergy TestJun 20, 2025
Thank you for your feedback! We’re so glad to hear that Shawn was able to put your mind at ease and assist you quickly. We understand that the sample process can sometimes raise questions, so it’s great to know Shawn was there to help with clarity and reassurance. We’ll make sure your kind words are passed along to him! Warm regards, Customer Service Team
Alastair S.
Shawn answered my query in Super fast time.
Reply from Allergy TestJun 20, 2025
Thank you for your feedback! We’re so pleased to hear that Shawn was able to assist you quickly. Providing fast, helpful support is exactly what we aim for, and we’re glad your experience reflected that. Best regards, Customer Service Team
