Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 78 reviews with 4 stars · Clear filters
Darren G.
being able to submit hair follicle test at home and send. looking forward to seeing the results.
Reply from Allergy TestJul 3, 2024
We’re grateful for your feedback and are glad you had a good experience with us. Your input is valuable as it helps us enhance our services. If you have any suggestions for how we can improve, please feel free to share. Thank you for choosing us, and we hope to exceed your expectations next time! Brian Allergy Test
Isabelle T.
I found it a bit confusing at first
Reply from Allergy TestJun 13, 2024
Thank you for your 4-star review! We’re pleased to hear you had a positive experience with us. Your feedback is valuable, and we look forward to providing an even better experience on your next visit. See you soon! Brian Allergy Test
Patsy
Arrived quickly.had a slight problem.getting the blood out ( but I was once told I wouldn't make a good blood donor for that reason ).but I got a clear negative result so happy
Reply from Allergy TestMay 30, 2024
Thank you for your thoughtful 4-star review! We’re glad to hear that you were satisfied with our service. Your feedback is important to us, and we look forward to welcoming you back and earning that fifth star. Brian Allergy Test
Tania Tzakis K.
Very helpful chat line, spoke with Casey, she was polite and answered all of my questions in regards to my recent results. On another note, I have ordered twice with Allergy Australia and both times I had to follow up on the results. Had been told they were ready and emailed. But I checked email and junk box and I had never received. Not sure why that is… Overall, happy with the testing :)
Reply from Allergy TestMay 23, 2024
Thank you for your thoughtful 4-star review! We’re glad to hear that you were satisfied with our service. Your feedback is important to us, and we look forward to welcoming you back and earning that fifth star. Brian Allergy Test
Vanessa N.
Casey was very helpful to assist me on the chat as the website doesn't work well and lots of information is missing. I'm hoping this is only the start of a much better experience moving forward and the tests provide good information.
Reply from Allergy TestMay 2, 2024
Hi Vanessa, thank you for your review! We are very happy that Casey was able to assist with your query! We're very proud of our customer service team and will pass your kind feedback on to Casey right away! I am sorry to hear that you experienced difficulties with our website. We are always looking to improve our service and your feedback helps us! Donna Allergy Test
Amanda
I wasn’t able to find the second link for the hair test. I did the online chat and had it all dealt with by Jesse in no time! Thank you
Reply from Allergy TestApr 30, 2024
Hi Amanda, thank you for your review! We're very proud of our customer service team, and we're happy to hear that Jesse was able to help with your query! When your testing is so important to your health, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
Diane
Great information, ease in submission.
Reply from Allergy TestApr 23, 2024
Hi Diane, thank you so much for your review! We're so pleased to hear you had a positive experience and found the service easy and informative! Our wide range of allergy, food intolerance, sensitivity, and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Donna Allergy Test
Sharon R.
My partner and I both did testing and although the process was incredibly slow, taking over a month or two for each of us to get results after we sent the tests back, we are excited to eliminate flagged allergens and intolerances to see if there's an improvement. I'd rate our experience four star, purely based on the slow pace of receiving results and that neither of us received an email saying our results were ready. We needed to follow these up ourselves with customer service people. On that note, the people we have spoken to have been polite, efficient and resolved out questions. In particular, Kai was very helpful.
Reply from Allergy TestApr 15, 2024
Hi Sharon, thank you for your review. We are very happy to hear that our customer service team member Kai was able to assist you, and that you're happy with your test results! Thank you for your feedback regarding the timeframe, this has been passed to our team. We are always looking to improve our service and your feedback helps. Donna Customer Service Manager
