Average
Based on 392 reviews
Alltrue3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living.At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives.More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.
Alltrue (alltrue.com) has 392 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 39 reviews with 3 stars · Clear filters
MoreKitchenGoodiesPls
I don't find the seasonal boxes carry nearly as good a choice selection (in terms of the quality and diversity) as in the past, to the point where I find I often don't really want any of the choices. That didn't used to happen.
customer
Shipping takes a long time and the items to choose from repeat alot
customer
In doing this so many years, the items are often used over and over again
Chloe
I purchased a box of market items heavily discounted and despite the fair cost for what was coming it still amounted to quite a bill. The reason for my purchase was a particular item which I had received in a previous box and had unfortunately broken, so I was excited to find it at a more reasonable price. I was told my package had shipped and that it was on route but that there were two items of the same thing that were unavailable. That was fine I received a refund. Today I received another email saying that the item that I had purchased (the whole reason for my purchase) wasn't in the shipment because it was out of stock. AFTER it had shipped a full two weeks later not allowing me to cancel the order. I appreciate the change over issues in merchandise, however I wish I had been informed when products were being packed and not after my items were shipped (as clearly they were aware of items not being in stock at the time of packing due to my other items being refunded). Being straight up about all the issues rather than just the smallest valued items would have led to much less frustration.
Reply from AlltrueJan 25, 2025
Hi Chloe! We’re truly sorry to hear a favorite item you purchased in our Warehouse Sale was unavailable, and we completely understand how disappointing this must have been. As you may know, our recent Warehouse Sale was a bit different from our usual Market openings. With Alltrue in the midst of moving warehouses, we slashed prices up to 80% off to help expedite the move. Because of the nature of this sale, some items were the last in stock, and if our fulfillment team determined that the condition of the item didn’t meet our standards, it would have been discarded at the time of fulfillment. We would then have been notified after so we could reach out. Unfortunately, it seems that this is what happened with your order, which is not typical during a standard sale. We do hope you’re still able to enjoy the other sustainable and socially conscious finds you picked up during the sale! However, if you are certain you do not wish to keep any of the items from your order, please reach out to our support team at [email protected], and we can see how we may be able to best to assist you.
Ashley
Options are starting to be repeated and I’m only able to get things I’ve already received
Reply from AlltrueMar 30, 2023
Hi Ashley :) We are so grateful you've been a member with us since our earliest days. Thank you for taking the time to share your thoughts in regards to our recent curations. This Spring '23 season we have six choice categories, with a total of 32 different items being offered, making up a whopping 65 thousand possible box combination options — the most we've ever had! We are trying to offer as much choice as possible, and in doing so, we have also decided to offer past favorites in several of these product categories, largely based on feedback from the community, to provide a variety of options for every choice category. I should be sure to note that all six choice categories do have at least one brand new item, with most including many more. To provide a bit more information about how we are curating boxes, Alltrue (formerly CAUSEBOX) prior to the past year or so, used to typically offer 2-4 customizable choice products in each seasonal box, with the remaining products being the same for all members (a get what you get option). Rather than reverting back to this during these shorter curation seasons since the acquisition, to allow for plenty of variety, we brought back some member favorites in order to allow customization for all six items, in case a member preferred to stock up on a past favorite item rather than simply be provided the new option. Additionally, this allows new members to self-select an item that was a past favorite item in a box. That being said, now that we are having more and more lead time to curate the boxes (please note prior to the shutdown curations were planned 6+ months ahead of time) the plan is to continue to include plenty of new options in future boxes in each category (the ratio will continue to look different), while most likely continuing to include just a few past favorites each season as choice items based on feedback that some members love to choose these, while new members never had the option. I hope this helps to provide a bit of insight, and please know we always make sure to pass along all feedback and suggestions. As always, if you decide a seasonal curation is not for you and that you prefer to skip a box, please email our Community Support Team for assistance at [email protected]
Norma
I have been very pleased with Alltrue since the beginning; however, recent boxes have contained less expensive items and repeat of items already received in other ones. Quality of items has really decreased.
Reply from AlltrueJun 6, 2023
Hi Norma! Thank you for taking the time to leave us your feedback. Yes! We have been bringing back past seasonal products :) Back by popular demand, these ‘Alltrue All-Stars’ are our community's favorites, selling out season after season. We decided to offer past favorites, largely based on feedback from the community, to provide a variety of options for every choice category. I should note, however, that we make sure every choice category includes new item(s). To share a bit more information about how we are curating boxes, Alltrue used to typically offer 2-4 customizable choice products in each seasonal box, with the remaining products being the same for all members (a get what you get option). Rather than reverting back this and to instead allow for plenty of variety, we brought back some member favorites in order to allow customization for all six items, as some members do love stocking up on a past favorite item! While Annual members always have the ability to customize each choice category, as a Seasonal Member our team works hard to try and ensure your box includes only new items, carefully reviewing your account box history before fulfilling your box. Of course, if there is ever a mistake and a repeat item is received that you do not need again, we encourage our members to reach out to our support team ([email protected]) as we will always be happy to make it right. It truly saddens us to hear you express quality issues. If there is ever an issue or damage to an item received in your seasonal box, please always feel free to contact our Community Support Team so that we can assist you! Additionally, one of the best avenues we have to know what you, the member, wants to see included in your box is through our Product Surveys. That means you can expect to receive an emailed product survey each season, asking you to rate certain items, or share what products you would like to see more of. If interested in participating, please email our support team to add you to the Product Survey list. This invaluable feedback helps us curate future boxes we hope our entire community will love. We appreciate your continued support! XO, Alltrue
Melanie
I find the products are repeated a lot. You need more variety of products. Don't get me wrong, I do enjoy receiving the box and I have been introduced to new products I didn't know about.
Reply from AlltrueMar 22, 2023
Hi Melanie, Thank you so much for taking the time write a review and share this insight. We truly appreciate hearing feedback like this. To provide a bit of insight for the current box, our Spring Box has six choice categories with 32 possible items (which means there are 65 thousand possible box combinations - the most we've ever had!), and we have brought back some member favorites to allow for more variety in every category. To share a bit more information about how we are curating boxes, Alltrue prior to the past year or so, used to typically offer 2-4 customizable choice products in each seasonal box, with the remaining products being the same for all members (a get what you get option). Rather than reverting back to this to allow for plenty of variety, we brought back some member favorites in order to allow customization for all six items, as some members do love stocking up on a past favorite item! We did decide to offer past favorites in several of the product categories, largely based on feedback from the community, to provide a variety of options for every choice category. I should be sure to note that all six choice categories do have at least one brand new item, with most including 2, 3, or 4 brand new products for this season, and are very excited to be offering products in the organization category based on customer feedback. If interested, we would love to make you a part of our product survey group to help us gather further insights into new products you would be interested in seeing offered. That means you would receive a product survey each season asking to rate certain items, or share what type of products you would like to see more of in a future box. If interested, please email our support team and request to be added to the product survey list. This invaluable feedback helps us curate future boxes we hope our entire community will love. Additionally, if you have any questions about this season's curation or perhaps would prefer to skip this season's box if the items are not a fit, please be sure to email our Customer Support team. Thank you again for your support and insights with this review!
Emily
i feel like you guys have bitten off more than you can chew and since becoming Alltrue, the causebox experience has gone downhill and become more generic and repetitive. i’ve been getting them since 2017 but am cancelling when my annual subscription is over
