Reply from All Vet SupplyAug 21, 2019
We are sorry to hear that you could not contact us. We checked out our incoming emails and do not see your email in reference to the shortage status. The fastest way to contact us is via phone, especially when there is a problem. We actually have people you can talk to during business hours, not just an answering system. If you would have called us the day your wrote this review, you would have found out that the balance had already shipped to you. When we originally shipped your order, we only had 7 of the 8 items in stock. We advised you of this and mentioned that the balance would ship at a later date. The item was on a temporary back order but we did receive it on the 19th and shipped it out the same day. We are a professional company with integrity and would never "short" someone part of their order on purpose. So, your comment to "Avoid" is highly unwarranted. Please see your tracking information for the balance below:
Tracking # 9400111899223449242864
8/20/2019 12:00 AM In Transit, Arriving On Time
8/19/2019 11:05 PM Miami Fl International Distribution Center, Arrived at USPS Regional Origin Facility
9:50 PM Miami, FL, Accepted at USPS Origin Facility
4:57 PM Miami, FL, Shipment Received, Package Acceptance Pending
12:00 AM Pre-Shipment Info Sent to USPS, USPS Awaiting Item
