Altair Technology LLCReviews of altairtech.io

Reply from Altair Technology LLCJun 15, 2026

Thank you for the awesome feedback! Getting orders out quickly and efficiently is what we strive for every day. We appreciate your support! Altair Technology

Reply from Altair Technology LLCJun 15, 2026

Thank you for the great review! We’re glad your order arrived quickly, was well packaged, and worked perfectly right out of the box. We truly appreciate your support! Altair Technology

Reply from Altair Technology LLCJun 15, 2026

Thank you so much for the incredible compliment! We truly appreciate your support and are honored to have earned your trust. Altair Technology

Reply from Altair Technology LLCJun 15, 2026

Thank you for the fantastic feedback! We’re glad your order experience was smooth from start to finish and that your Miner was running right away. We appreciate your support! Altair Technology

Reply from Altair Technology LLCJun 10, 2026

Thank you for the fantastic feedback! We’re glad our customer service and fast shipping have helped make your mining journey easier. It means a lot to be a trusted part of your home mining operation. Altair Technology

Reply from Altair Technology LLCJun 10, 2026

Thank you for the awesome review! We’re thrilled to hear your order made it all the way to Australia in just 8 days and that everything arrived exactly as expected. We truly appreciate your support and wish you many happy hashing hours ahead! Altair Technology

Reply from Altair Technology LLCJun 8, 2026

Thank you for the fantastic feedback! We’re glad our pricing, customer service, and shipping experience have consistently met your expectations. We appreciate your repeat business and support. Altair Technology

Reply from Altair Technology LLCJun 8, 2026

We're sorry to hear about your experience. The device you purchased includes a full 1-year manufacturer warranty through Canaan. When you contacted us, you requested a direct refund or for us to replace the unit, which we were unable to provide based on our posted return and warranty policies. However, we did explain that your miner was fully covered under Canaan's manufacturer warranty and provided guidance on how to proceed with a warranty claim. Canaan maintains multiple authorized repair centers around the world, including several in the United States, so customers do not necessarily need to ship hardware overseas for service. In our experience, Canaan has been excellent to work with and has consistently provided professional support and reasonable turnaround times for warranty repairs. We certainly do not sell non-functional devices intentionally, nor do we tell customers "tough luck" when an issue arises. We only sell new unopened boxes. Mining hardware is complex electronic equipment, and while failures can occasionally occur, that is exactly why manufacturer warranties exist. Our team works hard to help customers navigate those warranty processes and get their equipment repaired or replaced as efficiently as possible. We understand your frustration and wish you the best in getting your miner serviced under its warranty coverage. Altair Technology