Sean L.
WORST customer service EVER!
Worst customer service EVER! Always.Bank didn't respond my emails and calls until keep calling 2-3 times. There was no apology. I don't know how they doing business on the money market.
Reply from Always.bankSep 10, 2026
Sean, we’re sorry to hear about your experience. This is not the level of responsiveness we want any Always.bank customer to receive, and we understand how frustrating it is to have to reach out multiple times for help. We appreciate you bringing this to our attention and would like the opportunity to look into what happened and make it right. Please contact us directly at [email protected] so we can connect you with the right member of our team. Thank you for the feedback. We take it seriously and will use it to improve how we serve our customers. The Always.bank Team



