AmenifyReviews of amenify.com

Reply from AmenifySep 8, 2026

We’re sorry to hear about your experience as a Service Pro. Concerns around cancellations, job assignments, and fees should be handled clearly and fairly. We’d like to review the specific job and account history so we can understand what happened and make sure your concerns are addressed appropriately. Please email us at [email protected] with the details connected to your account. — Chris, Amenify Team

Reply from AmenifyApr 16, 2026

Hi Mikaela, We’re really sorry to hear this was your experience - that’s not the standard we aim to deliver at Amenify. Our goal is for you to come home to a space that feels truly clean without needing to do any prep work beforehand. While some of our service pros may use customer-provided products if preferred, they should always arrive ready to complete the job thoroughly. We take this kind of feedback seriously and would appreciate the opportunity to look into what happened and make things right. Please reach out to us at [email protected] with your details so we can review this further. Best regards, Amenify

Reply from AmenifyApr 16, 2026

Hi Zahra, We’re really sorry to hear about your experience - this is not the standard we aim to deliver at Amenify. Having an unexpected additional person arrive, along with the delays and incomplete cleaning, is understandably frustrating and not acceptable. Our service pros are expected to communicate clearly, arrive prepared, and complete all agreed-upon areas, including bathrooms and showers. We take this feedback seriously and would like the opportunity to look into what happened and make this right for you. Please reach out to us at [email protected] with your booking details so we can review this further. Best regards, Amenify

Reply from AmenifyApr 16, 2026

Hi Donato, We’re really sorry to hear about your experience - we understand how concerning this must feel. We want to be clear that Amenify does not engage in any fraudulent practices, and situations like this are taken very seriously. It sounds like there may be a misunderstanding or an issue with billing or cancellation, and we’d like to resolve this for you as quickly as possible. Please reach out to us directly at [email protected] with your account details, and we will review your charges, ensure your payment method is handled appropriately, and assist with your cancellation right away. We’re here to help get this sorted for you. Best regards, Amenify

Reply from AmenifyMar 16, 2026

Hi Cothron, I’m really sorry to hear about your experience, and I truly appreciate you taking the time to share this feedback. What you described is not the experience we want anyone to have with Amenify. We take service quality and customer support very seriously, and it’s concerning to hear that the cleaning and the support you received did not meet expectations. Your feedback helps us identify where we fell short so we can improve. I would genuinely like the opportunity to review what happened with your service and see how we can make this right. If you’re open to it, please reach out to us with your booking details so I can personally look into this and assist you. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Reply from AmenifyMar 16, 2026

Hi Javier, Thank you for sharing your experience, and I’m really sorry to hear about the trouble you’ve had with your orders. Waiting that long for a delivery and having it sent to the wrong address is understandably frustrating, and I completely understand why this would leave you disappointed. It’s especially concerning to hear that your second order has also not been placed after several hours. That’s certainly not the experience we want for our customers. I would really appreciate the chance to look into what happened with both orders and help get this properly resolved for you. If you’re open to it, please reach out to us with your order details so I can personally review the situation. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Reply from AmenifyMar 16, 2026

Hi Allie, Thank you for taking the time to share your feedback. I’m truly sorry for the experience you had with your move-out cleaning - what you described is certainly not the standard of service we aim to provide. I also want to thank you for taking the time to speak with me earlier. I understand how frustrating and stressful that situation must have been, especially during a move. The details you shared about the cleaning not being completed and the difficulty you experienced while trying to resolve it are very concerning, and I completely understand why this left you feeling disappointed. We genuinely want to make this right for you. Your feedback has been taken seriously and has been shared with our team so we can review what happened and ensure situations like this are addressed properly. Allie, we truly appreciate you giving us the opportunity to speak with you, and we sincerely hope we can earn back your trust. Best regards, Chris Amenify Concierge [email protected]​

Reply from AmenifyMar 16, 2026

Hi Briana, I’m really sorry to hear about your experience and the frustration this situation has caused. What you described is certainly not the experience we want any of our customers to have. Concerns about service quality, billing, and cancellation are taken very seriously, and it’s concerning to hear that you feel the agreed resolution was not carried out. I would truly like the opportunity to review your account and the communication you referenced so we can understand what happened and make sure this is addressed properly. Please reach out to us with your account or booking details so I can personally look into this and help get it resolved. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​