Rick. L.
Great service
Good service
Reply from American Alarm and Communications, Inc.Mar 15, 2023
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! -The American Alarm Team

Excellent
Based on 725 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Alarm – Local Security Company Serving New England Since 1971 American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve. Residential and Commercial Security ServicesAmerican Alarm designs, installs, and monitors customized security systems for:• Single-family homes and apartments• Small and mid-sized businesses• Large commercial facilities• Multi-location businesses• Public institutions• Private institutions• Government buildingsWe hold federal and state security clearances for government projects.Our integrated security solutions include:• Intrusion detection systems• Burglar alarms• Access control systems• Keycard and credentialed entry systems• Digital video surveillance (CCTV)• Proactive video monitoring (AVM)• Fire alarm systems• Life-safety systems• Environmental monitoringAll systems are monitored 24/7 by our professional monitoring team.24/7 Alarm Monitoring and Rapid ResponseAmerican Alarm provides 24-hour professional alarm monitoring with fast response times.• Priority alarm signals answered in 20 seconds or less• Phones answered by live representatives• Same-day service availability for priority requests• Field technicians dispatched quicklyOur technicians are:• Licensed• CORI-checked• Professionally trainedWe invest in ongoing training and modern security technology to maintain consistent service standards.Local Expertise. Long-Term Commitment.Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.American Alarm has delivered trusted sec
American Alarm and Communications, Inc. (americanalarm.com) has 725 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 631 reviews with 5 stars · Clear filters
Rick. L.
Good service
Reply from American Alarm and Communications, Inc.Mar 15, 2023
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! -The American Alarm Team
BILL H.
Great service people. Also, Judy, handling the calls is so damn reliable.
Reply from American Alarm and Communications, Inc.Mar 15, 2023
Dear Bill, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. -The American Alarm Team
MAUREEN A.
Great experience, on time, in out and tested Thank You
Reply from American Alarm and Communications, Inc.Feb 14, 2023
Maureen, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! -The American Alarm Team
JOHN AND KAREN L.
The service tech was very personable & kept me in the loop with the process of troubleshooting the issue w our system & how it was corrected.
Reply from American Alarm and Communications, Inc.Feb 14, 2023
John and Karen, it is because of customers like you that we continue to improve as a business! Please come see us again soon. -The American Alarm Team
ILEANA F.
Efficient and friendly support. 28 January
Reply from American Alarm and Communications, Inc.Feb 14, 2023
Thank you so much for using us for your trusted security provider. Please feel free to contact us again soon! -The American Alarm Team
BETSY ARNOLD - ATTN FAITH U.
Professional technician
Reply from American Alarm and Communications, Inc.Jan 27, 2023
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. -The American Alarm Team
RUSSELL K.
Scott came and provided the service. He is great! He was professional, efficient, friendly, and solved our problem quickly.
Reply from American Alarm and Communications, Inc.Jan 27, 2023
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! -The American Alarm Team
John
Prompt professional service.
Reply from American Alarm and Communications, Inc.Jan 27, 2023
Thank you so much for the feedback! We appreciate your business and hope to see you again soon! -The American Alarm Team