Excellent
Based on 705 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AmeriFreight is a leader in the auto transport industry. Since its inception in 2004, AmeriFreight has offered best price and excellent customer service in serving thousands of customers with their auto transport needs across the United States. AmeriFreight offers its services all across the U.S. including Hawaii and Alaska. AmeriFreight offers multiple discounts to customers.
AmeriFreight, Inc. (amerifreight.net) has 705 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 659 reviews with 5 stars · Clear filters
Scott
Harry Davis was responsive and great to deal with
Reply from AmeriFreight, Inc.Apr 11, 2024
Harry is a great asset to our team! His focus on customer comfort and clear explanations are what make AmeriFreight a trusted choice. Thank you for your review!
Rosanne
Very professional. Open communication and follow up took the time to walk me though the process and what I could expect
Reply from AmeriFreight, Inc.Apr 10, 2024
Thank you for choosing AmeriFreight! We're glad our open communication made you feel comfortable throughout the process. We appreciate your feedback and will continue striving to provide a smooth shipping experience.
Douglas T.
I am so glad that I went with Amerifreight! I happened to get Amanda at Amerifreight. She was very kind, and I just got a good feeling when speaking with her. Immediately I felt I could trust her and her opinion. She put our transport out for bid and contacted me as soon as she got a hit. Well, for whatever reason, the actual transport company reneged on our agreed dates for pickup and drop off. That upset me. I felt like the transport company was doing a bait and switch. I immediately contacted Amanda at Amerifreight and told her the story and that I wanted nothing to do with that transporting company. Amanda agreed and put us out to bid again. We got another hit for the transport. This time the transport company wouldn't call me back. That pissed me off. I figure if they wouldn't return calls before they get the vehicle they probably wouldn't stay in contact when they picked up the vehicle. Once again I contacted Amerifreight and told Amanda what happened. Amanda and her manager contacted the transport company called them out. They lied about why they didn't call me etc. Amanda once again, put me out for bid. When we got a hit, Amanda herself researched the company and gave me the name to check them out myself. I trusted her opinion when she told me she felt good about them. Amanda was right! the third company we used. They were fantastic and things went smoothly. If you're thinking you don't want/need an auto broker, you might want to reconsider. Amerifreight (Amanda) were a great go between and worth every penny. Thank you Amerifreight, Amanda and Amanda's manager. Your empathy for my situation and honesty made my shipping of a car so much more reassuring.
Reply from AmeriFreight, Inc.Apr 4, 2024
Thank you so much for sharing your detailed experience. We appreciate your feedback regarding the initial hiccups with finding a suitable carrier. We understand this caused frustration, and we take full responsibility for ensuring a smooth transport process. We're glad Amanda was able to step in and find a reliable solution that met your needs. AmeriFreight is committed to continuous improvement, and your feedback helps us achieve that.
Mike
Jen was excellent and kept me up to date on my bid. Highly recommend.
Reply from AmeriFreight, Inc.Apr 3, 2024
Thank you for the kind words about Jen! Keeping our customers informed throughout the bidding process is important to us. We're happy she exceeded your expectations.
customer
Patient explanation of the shipping process and successful delivery on time!
Reply from AmeriFreight, Inc.Apr 3, 2024
We're glad you found our explanation of the shipping process helpful! On-time delivery and clear communication are hallmarks of AmeriFreight. Thank you for choosing us for your auto transport needs!
customer
AMERI FREIGHT GETS 10 STARS EXCELLENT SERVICE everything from start to finish l will only recommend AMERI FREIGHT as a transporter
Reply from AmeriFreight, Inc.Apr 3, 2024
Wow, 10 stars is incredible! Thank you for recommending AmeriFreight. We're committed to excellent service from start to finish, ensuring your car arrives safely and on time. We appreciate your trust!
Doug
Michelle at Amerifreight was my contact, and she patiently worked with me to get my vehicle from Virginia to Arkansas using a reliable carrier at the best rate.
Reply from AmeriFreight, Inc.Apr 2, 2024
Michelle is a great asset to our team, and we're happy to hear she helped you find a reliable carrier at a competitive rate!
Chuck R.
Amerifreight was able quickly to locate a carrier with space in an enclosed trailer. Then the customer service professional (Chantal) provided regular updates as to the status of our shipment.
Reply from AmeriFreight, Inc.Apr 2, 2024
We're so thrilled to have Chantal on the AmeriFreight team, and it makes our day to hear how her expertise and responsiveness made your coast-to-coast car shipment a breeze! Thanks for recognizing her – we'll be sure to pass on your kind words.
