Average
Based on 570 reviews
AmeriGlide Distributing 2019, Inc3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States.From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve.Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
AmeriGlide Distributing 2019, Inc (ameriglide.com) has 570 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 109 reviews with 1 star · Clear filters
Unhappy C.
Horrible experience, unit doesn’t work, had techs come out replace batteries, unit failed again, emailed sales “no reply”, very displeased
Reply from AmeriGlide Distributing 2019, IncJul 30, 2020
I apologize for this negative experience. We will be contacting you to see what we can do to help shortly. Thanks for taking time to post your review here. We appreciate that.
Jamul C.
Your product was ordered way before the pandemic with shipping dates agreed upon also before the logistical challenges presented. The product actually shipped 5 weeks post the delayed time. I have multiple emails of almost a begging nature to have some response and assistance and would say my calls are returned on a 1/5 ratio. Most certainly will not use Ameriglide in the future which is disappointing as we install 10/15 residential and mobility access elevators per year on our projects.
Reply from AmeriGlide Distributing 2019, IncJul 30, 2020
Jamul, I'm very sorry to hear about your negative experience. We're going to reach out to you to see what we can do to help. Thanks for taking a moment to give us your honest feedback.
Customer mary N.
Everyone concerned already has a review fromme
Reply from AmeriGlide Distributing 2019, IncJul 30, 2020
Mary, I'm very sorry to hear that you didn't have the best experience with us. I really appreciate you taking them time to review us. We're going to try to contact you to see exactly what we need to do to make you a happier customer.
Valued C.
chairlift was installed incorrectly and we have been trying for weeks to get someone to help. We are will to pay for a reinstall but no one returns our calls!!!!! Got a nice reply to the above stating they would call to resolve the issue - NO CALL AGAIN!!
Reply from AmeriGlide Distributing 2019, IncAug 3, 2020
I am very sorry to hear this. We will be giving you a call to see if we can fix your problem. Your satisfaction and feedback are extremely important to us. Hopefully, we can resolve the installation issues you have. Hello again, Cliff is going to be reaching out to you. It took us a little while to get that coordinated. My apologies.
Valued C.
Once I had processed the purchase of the ameriglide lifts trying to get any kind of technical support was nearly impossible. was not satisfied at all with the customer care after the purchase
Reply from AmeriGlide Distributing 2019, IncJul 30, 2020
I'm very sorry to hear that you didn't get the technical support you needed. We will be reaching out to you to see what we can do to help make this better. Thanks for giving us your honest feedback.
