Sanath S.
Good Customer service
Good Customer service, value for money.
Reply from AnswerFirstApr 23, 2026
Thanks for your review, Sanath!

Excellent
Based on 212 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AnswerFirst is a 24/7 live answering service and inbound call center. We provide answering services and contact center solutions to thousands of businesses around the globe. Our Customer Service Professionals are experienced customer service experts that provide first-class customer service experiences to our clients' customers.We offer the best pricing in the industry. No contracts or long-term commitment required. Pay-as-you-go and only for what you use. No overage fees or complex plans and no additional charges for nights and weekends.
AnswerFirst (answerfirst.com) has 212 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 184 reviews with 5 stars · Clear filters
Sanath S.
Good Customer service, value for money.
Reply from AnswerFirstApr 23, 2026
Thanks for your review, Sanath!
Brett R.
This company has been a big improvement for my technicians and me. Their system has been a success each time. Thank you Answer first!
Reply from AnswerFirstApr 16, 2026
Thanks for your review, Brett! We're glad to hear our services are making a difference!
Lindsay C.
They are consistently professional, responsive, and reliable. Every call is handled with care, and our clients are treated with courtesy and respect, which is incredibly important for our business. Their team does a great job capturing accurate information and relaying messages promptly, allowing us to stay organized and responsive without missing opportunities. Setup was smooth, communication has been clear, and they’ve been flexible with our needs as we’ve grown. Highly recommend for any business looking for a dependable and professional answering service.
Reply from AnswerFirstMar 26, 2026
Thanks for your review, Lindsay! We appreciate your feedback & we're so glad to hear things are going smoothly! We look forward to continuing to work with you! Thanks for choosing AnswerFirst!
Mark
We're seeing improved initial contacts from legit calls and almost no spam/sales calls. Keep up the good work!
Reply from AnswerFirstMar 17, 2026
Thanks, Mark! We're glad to hear it!
Allyson W.
They are great and easy to work with.
Reply from AnswerFirstFeb 20, 2026
Thanks for your review, Allyson!
Marisa S.
Always ready to work with me. Meets my unique needs. Very pleased!
Reply from AnswerFirstJan 30, 2026
Thanks for your review, Marisa! We appreciate you choosing AnswerFirst!
Erin R.
Great experience working with Answer First.
Reply from AnswerFirstJan 29, 2026
Thanks for your review, Erin!
Linda H.
Everyone was very helpful and there were several good suggestions made.
Reply from AnswerFirstJan 13, 2026
Thanks for your review, Linda!