Reply from AppTestersJan 22, 2026
Hi,
I’m sorry you’ve had a frustrating experience, and I understand why delays and changing statuses would feel upsetting.
That said, I need to address the language used in your review. Accusations like “scam,” “vile,” and personal attacks are not acceptable. We’re willing to help and review any order properly, but we can only do so in a respectful conversation.
Regarding your order, the UDID 00008130-0004042E0A98001C entered Apple’s eligibility cooldown period and was later marked revoked by Apple’s systems. These changes, such as showing “ineligible for X days” and later “revoked,” are determined by Apple’s enrollment and certificate enforcement, not by us changing dates or “moving the goalposts.” We do not control Apple’s timelines, and we cannot reverse a revoke once an account or certificate is flagged.
To be clear, we do not have the ability to override Apple’s cooldown or eligibility rules. When Apple flags or revokes a certificate or account, it becomes unusable regardless of what we do on our end.
Due to abusive communication and the publication of defamatory accusations, we are closing this support case and will not issue any further certificates. Any further communication must remain respectful and will be handled only through our official support channel in accordance with our policies.
Manpreet
AppTesters Support
