Great
Based on 131 reviews
Armadillo Home Solutions4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 102 reviews with 5 stars · Clear filters
Shireefa
Chase was quick to arrive to fix my AC, and he even came back when I thought I was still having an issue. Great service!
Reply from Armadillo Home SolutionsMay 18, 2023
Thank you Shireefa! We strive for speed and high-quality service here at Armadillo, so I am thrilled to hear that you had a great & fast experience with Chase servicing your AC. All the best, Taylor Todd, Director of Claims Resolution
Ashwani
This was the best customer service experience with a Home warranty company. Armadillo team including Mario went out of the way to help in resolving my Heater motor problem and followed up diligently till the problem was fully resolved.
Reply from Armadillo Home SolutionsApr 28, 2023
Thanks for taking the time to leave this review, Ashwani! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied with Mario's service. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Mikie C.
Steve Salerno was great Handled the agents request in record time to accommodate our closing snd stay on track Thank you Steve. You Rock!
Reply from Armadillo Home SolutionsApr 24, 2023
Thank you Mikie! I am delighted to hear that you had a great experience with Steve. We are thrilled to be your home warranty provider! All the best, Taylor Todd, Director of Claims Resolution
Jesse M.
If I could more stars I would! Most people hate home warranties, they always say they never pay! That is true with most, but not when Ilyssa is working for you! She will always go above and beyond to get the claims paid for our clients, and makes us look great during the whole process. We’ve had 95% of all claims that Ilyssa was part of get paid! And the 5% not paid was usually the client not providing the info required and following instructions. Stop looking you’ve found the best of the best with Ilyssa and Armadillo!
Reply from Armadillo Home SolutionsApr 24, 2023
Thanks for taking the time to leave this review, Jesse! Great customer service & limiting exclusions are our team’s top priorities, so I am very happy to hear you were so satisfied with Ilyssa’s service and our high standard of getting claims paid. We are thrilled you are recommending Armadillo to your clients! All the best, Taylor Todd, Director of Claims Resolution
Sharon
Quick responsive response to my issue.
Reply from Armadillo Home SolutionsApr 19, 2023
Thank you Sharon! I am so thrilled to hear that you had a great experience with Armadillo. It was a pleasure working with you! All the best, Taylor Todd, Director of Claims Resolution
Margie
Quick, did the job well and good communication
Reply from Armadillo Home SolutionsMar 31, 2023
Thank you Margie! I am so thrilled to hear that you had a great experience. It was a pleasure working with you! All the best, Taylor Todd, Director of Claims Resolution
Katie
I did not expect such amazing customer service from my home warranty company. They truly went above and beyond to take care of me. I had a rough experience with a plumber they sent to my house, and they more than made up for it. Mario with Armadillo was so good about keeping me updated, and following up with me regarding my service. They didn’t give me the run around at all when it was recommended to have my water heater replaced. Truly a phenomenal company. I am a very happy customer.
Reply from Armadillo Home SolutionsMar 29, 2023
Thanks for taking the time to leave this review, Katie! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied with Mario's service. We are thrilled to have you as an Armadillo customer and thank you for the kind words! All the best, Taylor Todd, Director of Claims Resolution
Rick F.
Met with Theron to ensure that I had proper coverage for my home warranty services. Most services such as these can be confusing and limiting after you read the “fine print”. The specific coverages are clearly explained and the coverage is exactly what we wanted for our home! Thank you Theron for helping protect or home!
Reply from Armadillo Home SolutionsMar 15, 2023
Thank you for the amazing review, Rick! Truly excellent customer service is core to our mission, so I am thrilled to hear Theron provided you with such a great experience choosing coverage for your home. We are so glad you chose Armadillo for your home warranty, and we look forward to protecting your home! All the best, Taylor Todd, Director of Claims Resolution
