Great
Based on 131 reviews
Armadillo Home Solutions4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 102 reviews with 5 stars · Clear filters
Marletha
This was my first time submitting a work request It was fast and easy
Reply from Armadillo Home SolutionsJul 15, 2024
Thanks for taking the time to leave this review, Marletha! We love hearing that: fast, easy and convenient. It's what we're all about here at Armadillo. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
User
My water heater was fixed within 24 hours of reporting it.
Reply from Armadillo Home SolutionsJul 15, 2024
Thanks for taking the time to leave this review! We're so glad your issue got taken care of swiftly and hassle-free. Here at Armadillo, it's what we're all about. We look forward to resolving issues in the future! All the best, Taylor Todd, Director of Claims Resolution
Jaime
They have taken care of all my needs so far. Great communication and customer service.
Reply from Armadillo Home SolutionsJul 7, 2024
Thanks for taking the time to leave this review! Great customer service is our team’s number one priority, so I am very happy to hear you continue to be satisfied with our service. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Dharmistha P.
It got fixed, everything was handled well.
Reply from Armadillo Home SolutionsJul 4, 2024
Thanks for taking the time to leave this review, Dharmistha! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied with our service. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Joseph
This was a fantastic resolution to an otherwise terrible ordeal. Our dryer was toast, but the repairman was pleasant and knowledgeable, and got it working at full capacity again.
Reply from Armadillo Home SolutionsJun 18, 2024
Thanks for taking the time to leave this review Joseph! We are so happy to hear you've had a great experience with our vetted service pros. We are very happy to have you as an Armadillo customer and look forward to assisting you in the future! All the best, Taylor Todd, Director of Claims Resolution
Jennifer
Great customer service and communication
Reply from Armadillo Home SolutionsJun 18, 2024
Thanks for taking the time to leave this review Jennifer! We are so happy to have you as an Armadillo customer and it was a pleasure to to assist you! All the best, Taylor Todd, Director of Claims Resolution
William
The armadillo team has been fantastic. Very responsive and courteous at each interaction.
Reply from Armadillo Home SolutionsJun 18, 2024
Thanks for taking the time to leave this review William! Truly excellent customer service is core to our mission so we are thrilled to hear our team continues to provide you with such a great continued experience. It's our pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Lawrence
Since we bought our duplex a year ago, we had a water heater break, a fridge and one two of our cadet heaters. We chose our own contractors because we live in a rural area and Armadillo was super responsive in reimbursing our claims! The outcome was amazing. I think a lot of people who leave negative reviews here don't realize that they can select their own contractor, which alleviates a lot of the waiting in smaller towns or in emergency situations.
Reply from Armadillo Home SolutionsJun 18, 2024
Hey there Lawrence! Thanks for leaving this wonderful review! We strive to provide the best customer experience imaginable, and I am thrilled to hear you are so pleased with our service and product. We are very happy to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
