Great
Based on 131 reviews
Armadillo Home Solutions4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 102 reviews with 5 stars · Clear filters
Marc D.
The process was efficient and seamless. Thank you Armadillo!
Reply from Armadillo Home SolutionsMay 6, 2024
Thanks for taking the time to leave this review Marc! We are thrilled to have you as an Armadillo customer and look forward to helping resolve breakdowns (efficiently and seamlessly!) in the future. All the best, Taylor Todd, Director of Claims Resolution
Corlette
The service technician had on proper attire i.e shoe covers and overalls,explained what he was doing, showed me the replacement parts, gave visual and verbal instructions regarding the new equipment, very professional.....great job :)
Reply from Armadillo Home SolutionsMay 6, 2024
Thanks for the fantastic review, Corlette! Excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience and connected you with an awesome service pro. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Therese
Armidillo service was very fast and my issue was fixed within 24 hours. Thank you.
Reply from Armadillo Home SolutionsMar 31, 2024
Thanks for taking the time to leave this review, Therese! Quick resolution for our customers is what we're all about here at Armadillo and I am very happy to hear you were so satisfied with our service. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Angela
Responsiveness Professionalism Sense of urgency Evaluation and repairs completed quickly
Reply from Armadillo Home SolutionsMar 31, 2024
Thank you for the fantastic (and succinct!) review, Angela! Truly excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience from beginning to end. It is a pleasure to assist you! All the best, Taylor Todd, Director of Claims Resolution
Richelle
Super efficient and polite service
Reply from Armadillo Home SolutionsMar 23, 2024
Thanks for taking the time to leave this review, Richelle! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Jonathan & H.
technician was fast and accurate provided photos of issue promptly returned with repair parts. problem solved, would definitely use again.
Reply from Armadillo Home SolutionsMar 14, 2024
Thanks for leaving this great review Jonathan & Holly! We're thrilled to hear it was an easy and positive experience in resolving the issue. That's what we're all about. We are very happy to have you as an Armadillo customer and look forward to problem-resolving in the future! All the best, Taylor Todd, Director of Claims Resolution
Courtney
You worked with a provider that reached out to me immediately and they were available right away. They were able to get my A/C fixed quickly.
Reply from Armadillo Home SolutionsMar 14, 2024
Thanks for taking the time to leave this great review, Courtney! Excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such an easy breezy (and speedy!) experience. We're so glad to have you as an Armadillo customer and we'll be here to resolve issues that arise in the future! All the best, Taylor Todd, Director of Claims Resolution
Kim D.
The claim process was relatively easy and the technician was able to repair my Ice Maker when he came out. The company that Armadillo had has one of their vendors did a great job.
Reply from Armadillo Home SolutionsMar 14, 2024
We're so glad to hear it, Kim! Thanks for leaving this great review. I am so thrilled to hear that you had such a positive experience with our team and our affiliated vendors. We look forward to helping resolve issues in the future! All the best, Taylor Todd, Director of Claims Resolution
