Excellent
Based on 548 reviews
Arrow Lift4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Lisa
Great experience would highly recommend
Reply from Arrow LiftAug 14, 2025
Thank you, Lisa. We’re so glad to know your experience with us left such a positive impression. Hearing that you’d recommend us means a lot, and we’re happy we could provide a solution that works well for you.
Fred
Prompt scheduling, then the greatest installer. Our installer, DelMario Watts was pleasant, courteous, and hard-working. It was a pleasure having him. Our sales rep, David, did a great job of getting the ball rolling. The Stairlift is working very nicely.
Reply from Arrow LiftAug 7, 2025
Thank you, Fred! We’re so glad to hear that everything came together smoothly—from the initial visit with David to installation day with DelMario. It means a lot to know you felt well taken care of, and that the lift is working well for you. Thanks again for taking the time to share this!
Alicia
They were very quick at getting it set up once it was approved. The gentleman that came out was awesome explaining what he was going to do and then what we had to do to use it. Excellent service
Reply from Arrow LiftAug 7, 2025
Thank you, Alicia! We’re glad to hear things moved along quickly once everything was in place. It’s also great to know the installer helped you feel comfortable with his work and how to operate the stair lift. We appreciate you sharing your experience with the service!
David
Great job, more than happy with the results.
Reply from Arrow LiftAug 7, 2025
Thank you, David! We're really glad to hear you're happy with your stair lift. That means a lot to us. If there's ever anything you need down the road, don’t hesitate to reach out. Best, The Arrow Lift Team
Vicki D.
Our experience from beginning to end was very pleasant and professional., From Todd in sales, to the young man who installed for us.. I love my new chair lift! I feel so safe now!
Reply from Arrow LiftAug 5, 2025
Thank you, Vicki! We’re so glad to hear the process felt smooth and professional from start to finish. It’s wonderful to know you're feeling safe and confident using your new chair lift—that kind of peace of mind is exactly what we hope to provide. We’ll be sure to pass your kind words along to Todd and your installer. Thanks again for sharing your experience!
Margaret
Ethan & Isaiah were amazing! They worked the whole time they were here at my home. When they were done installing my stair lift chair, they explained everything to me and I fully understood it all. I had only a few questions, but they answered them all and then a few more. They didn't make me feel stupid at all. I really Love my lift and Greatly Appreciate them both and your company. I've been "living" in our living room and sleeping in my recliner for over a year and a half, because I cannot walk up our stairs anymore due to my health. Now, I can "live" again!!!!! Thank You so much!!!!!!!!! Margo Wisniewski
Reply from Arrow LiftJul 31, 2025
Thank you, Margo, for sharing your story with us. It means a lot to hear how much of a difference the stair lift has made for you. We’re so glad Ethan and Isaiah made you feel comfortable and took the time to walk you through everything. Being able to move freely and safely in your own home is such an important part of day-to-day life, and we’re honored to have played a small role in helping you feel like you're “living” again. If anything ever comes up or you just have a question down the road, we’re always here for you. Wishing you continued comfort and ease in your home! —The Arrow Lift Team
Jeffry
The repair person was on time, courteous and finished the job promptly. No issues.
Reply from Arrow LiftJul 29, 2025
Hi Jeffry, Thanks for sharing your feedback! We’re glad to hear everything went smoothly with your service visit and that our technician was prompt and courteous. It's great to know the repair was taken care of without any issues. Please don’t hesitate to reach out if we can help again down the road. —The Arrow Lift Team
tlaineely
We are very happy with the experience. From the the the person who took our initial inquiry, the Salesman Gary, to the Technician Jacob we are extremely happy with this experience. We wish we had done it sooner.
Reply from Arrow LiftJul 18, 2025
Thank you for sharing this kind review! We're so glad to hear that your experience—from your first call through installation—was a smooth and positive one. We'll be sure to pass along your compliments to Gary and Jacob. It's great to know the lift is already making such a difference, and we truly appreciate your trust in us. Warmly, The Arrow Lift Team
