Jacqueline H.
review of service
Did not understand prices on internet, monthly,daily,yearly? Phone service, they did not give information, wanted to know options with prices.

Average
Based on 2,877 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 90 reviews with 3 stars · Clear filters
Jacqueline H.
Did not understand prices on internet, monthly,daily,yearly? Phone service, they did not give information, wanted to know options with prices.
JYG
They did great being able to bring the toilets in, but for some reason I can't get them to pick them up.
Reply from ASAP Site ServicesApr 12, 2019
Hello JYG, Thank you for your comment and kind words. I would like to ensure we process your removal. Can you please submit your request via https://www.arwoodwaste.com/customer-service-request/ and we will schedule your removal. Thanks, Team Arwood
Kathy G W.
Ordering easy, cost a bit higher than expected.
Billie M.
Sales rep was very hard to understand and got the address wrong even after explaining it to her 3 or 4 times. Had to call back to get the address corrected.
Bonnie L. R.
The company you sublet out to (Rumke) is incapable of providing good service, the unit is always dirty,it leaks,and is not serviced like it should be,lack of toilet paper is normal. But seems to be the only choice in my srea.
James V. M.
The porta-potty was very clean and well maintained. May have been new. Working through the order was a challenge. Speaking with one department, they could not view or know what another department was doing. I was billed for a month when the order was for 10 days. got push back about the pick up date. I received a call three days after leaving message from someone in Maryland. She said she was returning my call form earlier that morning, when I told her I had left the message the week before, she acted as if I was wrong and she was right. Then proceeded to tell me I was charged the correct amount (I was) but the invoice they sent was incorrect. She acted as if that was my fault for not knowing.
Jason V.
Spent about 20 minutes on the phone just to rider the dumpster and explain over and over again the location. But yet, I still get a call from the delivery guy this morning asking for the unit number.
Mike L.
The web site needs some work 1. No confirmation email that you got my quote request 2. Made me put in my credit card info even though I have not agreed to payment as I don’t have a quote yet.
Reply from ASAP Site ServicesOct 15, 2018
Good Afternoon! My name is Michael, and I'm one of the managers here. I do apologize for any issues that you had on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our excellent customer service. There is no excuse for what happened, however, we're only human, and unfortunately accidents do happen. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me, directly, with any questions you might have ([email protected]). Thank you, and have a wonderful rest of your day.