Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 6,284 reviews with 5 stars · Clear filters
TIM
I didn't know what my options were on my dishwasher. So once I sent over my model number and was conected to Jared with my issue he replied back with in 5 minutes with the answer. He sent me the part number and description and a video of how to replace it. Within 2 working days I had the replacement part and back in business. We only had to wash dished 1 time!! Thank you, Tim
Lou Ann Nichols L.
I am a stressed out senior citizen. My husband's phone was DEAD, and I was looking for help. I was just clicking on crap on my (possessed) cell, and needed help getting my Hubby a cellphone. The 3 CSRs I worked with were great.
David
The advice worked as
Dennis
Very informative as to how to solve my problem
Sandra L.
The service was helpful.
Rick N.
Would have given 5 STARS, as Richard was OUTSTANDING. However I uderstood that I would be charged $1.00 for the first visit and $46.00 after that if I wished to continue to subscribe. But allas, I was charged the $1.00 plus the $46.00 up front with no way to question the debit. Customer service reached out with an acceptable option. A first for me as most just give lip service. EXCELLENT CUSTOMER SERVICE to Maureen. Lesson learned: read very, very carefully.
Reply from Askanexpertonline.comJan 25, 2024
Hello Rick, I have sent you an email from our customer care center to address your concerns. If you need further assistance please respond to the email with the subject line JustAnswer Customer Care or reach out to me directly. Please let us know what we can do for you to earn a 5 star rating. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
Faskanexpertonline.com C.
The way the instruction was given to me was very easy to follow
Dan C.
I could not find the problem in the troubleshooting manual, so it went great!
