Excellent
Based on 135 reviews
Atlantic.Net, Inc.4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1994, Atlantic.Net is a global Cloud Services Provider with a focus on security, compliance, and simplifying user experience. Trusted by businesses in over 100 countries, Atlantic.Net provides award-winning managed and compliant Cloud Services, including flexible private, public, and hybrid hosting solutions.Atlantic.Net services are backed by a range of compliance certifications, such as SOC 2 and SOC 3, HIPAA, and HITECH, and backed by 24x7x365 expert support, monitoring, and world-class data center infrastructure. For faster application deployment, free IT architecture design, and assessment, visit us at www.atlantic.net.
Atlantic.Net, Inc. (atlantic.net) has 135 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 119 reviews with 5 stars · Clear filters
LDSi
Timely, detailed and precise response to a not obvious SSL chaining issue.
Reply from Atlantic.Net, Inc.Dec 11, 2025
Thank you for the great review! We’re very happy to hear that our team was able to provide a timely and precise resolution to your SSL chaining issue. We appreciate you choosing Atlantic.Net and taking the time to share your experience.
Edward P.
I would like to express my sincere appreciation to the Atlantic.Net support team, and in particular Derek S. and Matthew Santiago, for their exceptional assistance in helping me onboard a new developer to my platform. Over the course of more than two hours on the phone, Matthew and his team worked patiently and professionally to ensure that our configuration was completed correctly and securely. They guided me through the process of setting proper access privileges, connecting through the VPN, and structuring permissions so that my developer could work efficiently—while maintaining the highest level of security for my business operations. Their thoroughness, clear explanations, and commitment to protecting client data truly stand out. The team made what could have been a complex and stressful process feel manageable and well-organized. I’m very grateful for their partnership and professionalism, and I would gladly recommend Atlantic.Net—and especially Matthew Santiago—to anyone seeking a knowledgeable, responsive, and security-focused hosting provider.
Reply from Atlantic.Net, Inc.Oct 23, 2025
Thank you for the kind words and for recognizing Matthew and Derek. Our team aims to be responsive, thorough, and security-minded on every interaction. We value your partnership and stand ready to help 24/7.
Dive Patches I.
Your entire team are amazing. Fantastic customer service. I had the pleasure working with Mathew today, and he was patient and incredibly helpful. It's reasons like this is why I have been a customer for many years. 5 stars well deserved to the staff.
Reply from Atlantic.Net, Inc.Oct 14, 2025
Thank you for the generous review and for being a customer for many years. We’re thrilled to hear Mathew delivered the patient, helpful support you expect. I’ll share this with him and the rest of the team—feedback like yours keeps us raising the bar.
Hex B.
Yasin H helped me today. Friendly, helpful, knowledgeable - Open when i thought they would be closed!
Reply from Atlantic.Net, Inc.Jun 27, 2025
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful and friendly service you received.
pb
Finally! A Technology Company That Puts People First. I can hardly believe I’m writing this, but yes—there’s finally a technology company that truly cares about people, not just as customers or end-users. Yes, it’s true! They genuinely put the person first, and their dedication floors me. They Rock!
Reply from Atlantic.Net, Inc.Jun 27, 2025
We're happy to hear that you feel valued! It means a lot to us that our people-first approach resonates with you. Thank you for acknowledging our dedication; we appreciate your positive feedback.
Brad
They have huge a huge customer base of customers and yet they still help me with my 1 little server.
Mary A.
The support team is ALWAYS responsive. Some of the best customer service I've encountered across all types of business services. Hats off to Atlantic for building a customer-centric culture.
Reply from Atlantic.Net, Inc.Jun 27, 2025
We appreciate you taking the time to share your positive experience. We are happy to hear that our support team has consistently met your expectations. It's great to know our customer-centric approach resonates with you.
Jordan J.
it's good for me
