AuraNaturals Reviews | Read Customer Reviews of auranaturals.com

AuraNaturals Reviews | Read Customer Reviews of auranaturals.com

AuraNaturals reviews

Showing 30 reviews with 1 star · Clear filters

Cindy W.
May 7, 2026
AuraNaturals
This is another one that I have recently had many problems with. I had a whole box of their product, and they would NOT refund or anything. They just kept shipping and charging me big time. For your sake, just don't.
Reply from AuraNaturalsMay 12, 2026
Hi Cindy, Thank you for sharing your feedback. Customer experience is very important to us, and we take situations involving repeated shipments and billing very seriously. Your case has been assigned to a dedicated agent who will review the case with our support team in detail. Our team is committed to working with you toward a fair resolution and assisting you further. Kind regards, Joselyn from AuraNaturals
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Francia
May 2, 2026
Still waiting
Still waiting
Reply from AuraNaturalsMay 5, 2026
Hi Francia, Thank you for your message. We appreciate you bringing your experience to our attention. We would like to review your case in more detail and see how we can support you at this stage. An agent has been assigned and has reached out to you directly. Please check your email when you have a moment. Best regards, Joselyn from AuraNaturals
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Unhappy C.
Apr 27, 2026
Company is creating problems for returning product.
I ordered one bottle of Frankincense oil and a month later was shipped a second bottle that I did not need. After contacting the company about returning the product and canceling the subscription I was told the return address would be emailed to me. Instead, I received multiple offers for discounts on their products. I had to contact customer service by phone several times to request the return address. I still have not received it. I will be making a report with the Better Business Bureau regarding the unwanted practices by this company.
Reply from AuraNaturalsApr 30, 2026
Hi there, Thank you for sharing your experience. The situation described regarding the additional shipment and return process does not reflect the standard we aim to provide. Our goal is to provide clear, timely, and effective support, and we would like the opportunity to make this right. Returns and refunds, including partial refunds where applicable, are processed in line with our return policy. The brief survey mentioned is optional and only helps us gather feedback to improve return instructions. As we were unable to locate your order based on the review alone, we have requested further information from you. Please check your email when you have a moment. Kind regards, Joselyn from AuraNaturals
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Terry
Apr 19, 2026
I cancelled my subscription and yet I…
I cancelled my subscription and yet I received another shipment and bill
Reply from AuraNaturalsApr 30, 2026
Hi Terry, We appreciate you taking the time to provide your feedback. Ensuring transparent subscription handling and accurate billing is a key priority for us. We do not engage in deceptive practices and carefully review feedback like this to improve our processes. Your case has been escalated, and a dedicated agent is now reviewing it to support you further. Kind regards, Joselyn from AuraNaturals
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JOANNE
Apr 10, 2026
NIGHTMARE
My experience has been a nightmare. Products have been sent that I haven’t ordered. I have asked for a subscription to be canceled. I’m still getting emails about orders that I did not place now I’m trying to contact somebody about returning an order exactly what to do. It’s been a nightmare.
Reply from AuraNaturalsApr 17, 2026
Hello Joanne, Thank you for sharing your feedback. We take customer concerns seriously and aim to ensure all orders and account settings reflect user preferences accurately. Your case has been noted and passed to the responsible team for review. After reviewing your account, we can confirm that your situation has already been addressed. If anything remains unclear or requires further support, please reach out to our support team so we can assist you promptly. Kind regards, Joselyn from AuraNaturals
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Timothy O.
Apr 8, 2026
It doesn’t work for me please cancel my…
It doesn’t work for me please cancel my subscription
Reply from AuraNaturalsApr 8, 2026
Hi Timothy, Thank you for your feedback. We take concerns regarding product performance seriously. An agent has been assigned to your case. We appreciate the opportunity to support you further. Kind regards, Joselyn from AuraNaturals
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Mary Y.
Apr 7, 2026
I did not sign up for your…
I did not sign up for your subscriptions. I am 83 years old. I retired from the Air Force after 50 consecutive years of civilian service. I had breast surgery on Feb 18 and a second Mar 24. During this time, my sister-in-law encouraged me to get frankincense which I did but now regret it. I do not have the energy to deal with these types of issues. I believe that you use deceptive ways to get subscriptions. I will return the 2 bottles and request my money back.
Reply from AuraNaturalsApr 8, 2026
Hello Mary, Thank you for your feedback and for sharing your experience. We value your time and understand the importance of a straightforward process. We take concerns about subscriptions seriously and aim to ensure everything is clear and transparent. Your case has been escalated, and an agent is reviewing it to help process your return and refund promptly. Kind regards, Joselyn from AuraNaturals
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Gloria F.
Apr 7, 2026
I do not want to subscribe to this…
I do not want to subscribe to this product. Please cancel subscription. Thank you.
Reply from AuraNaturalsApr 8, 2026
Hello Gloria, Thank you for sharing your request. We have assigned an agent to review your case and ensure your subscription is canceled promptly. Your experience is important to us, and we are committed to making this process smooth and straightforward. Kind regards, Joselyn from AuraNaturals
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