Average
Based on 51 reviews
Online Car Auctions3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auto Auction Mall is the largest online vehicle auction marketplace featuring over 200,000 live vehicle auctions in our database at any one time. We are licensed dealers for all of the major auction houses meaning we can provide you access to bid on the entire list of available used, insurance and salvage vehicle inventory in the United States from one convenient place.
Online Car Auctions (autoauctionmall.com) has 51 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 30 reviews with 5 stars · Clear filters
Pavel M.
I have purchased my car last month and I can only say I had a very good experience with Autoauctionmall. I worked with Richard who was very informative and help me find exactly what I was looking for. Thank you!
Mike
I have only positive experience to share using auto auction mall when buying my car. I have received an amazing service and peter dedicated a lot of time to me. We did 5 auctions before I was able to get the exact car for $1100 below my anticipated budget.
Fábio S.
I bought my new car at Auto Auction Mall at a very affordable price. The customer service was great. Would recommend to anyone.
Victor W.
Peter Anderson (slimmy dude) I seen a car that I was interested in listed on the auto auctionmall web site. The vehicle was listed for $625.00 . Prior to sending any of my money , I spoke to Peter Anderson regarding the full purchase price of the vehicle . Peter advised me that there are additional fees ($610.00) attached to the vehicle that are listed on web site . Those fees are in addition to the $625.00 listed price , Peter told me I could have the car for $1034.00 . At that juncture Peter told me I had to send a $400.00 deposit so he could purchase the vehicle . He advised me that $400.00 will refunded . After I purchased the vehicle , I requested my refund for my $ 400.00 however Peter advised that he used the $400.00 to purchase the vehicle. So I paid $1434.00 for a car that was listed $625.00 and the clearly depict - $400.00. Peter Anderson trust and believe this is far from over
Reply from Online Car AuctionsSep 8, 2018
Hi Victor, Thanks for taking the time to make your review above. We just wanted to clear up any confusion or misunderstanding regarding the price of the car or the amount you paid. In order to purchase any car on our site, you need to place a deposit to give you Buying Power. The deposit should be 10% of the amount that you wish to spend on the car. For example, if you wish to spend $5,000 on the car you will need to make a deposit of $500. The minimum deposit we accept is $400 and you can spend up $4,000 to purchase a car. The deposit that you place can only be fully refunded if you do not have any outstanding bids or offers, have not used the Buy Now option for a car and have no outstanding balance on your account with Auto Auction Mall. If you successfully purchase a car through Auto Auction Mall, we will apply the deposit you placed towards your car purchase price. In your case, you found a car that was $625 plus additional fees. The additional fees totaled $809, which included our Auto Auction Mall fee of $299, the documentation fee, bank fee, auction clearing house fee (paid to the auction clearing house) and the wire fee. We then added those up and reduced the total amount owing by the $400 deposit you provided. The result was a balance owing of $1,034. You paid this amount, with thanks. If you had wanted the $400 refunded to your credit card, you would have needed to wire a total amount $1,434. Once we received that wire amount, we would have then refunded the $400 to your credit card. We were very clear with you about the deposit process (and that it would be applied to your final purchase price) as well as the car cost and fees. On our site we discuss fees and the deposit process in the FAQ section. You can also find an estimate of fees in the Fee Calculator which is found on each car listing. If there is anything else we can clarify or help you out with, please feel free to contact us. Regards, Auto Auction Mall Team.
JTH P.
I bought a 2001 Tahoe from them, the process was painless. From when I clicked buy now to having the truck delivered from the auction clearing house took less than 24 hours. I had the title shortly after. The bad reviewers don't understand that they are getting a chance to buy at the dealers auction no warranty implied. They should just go pay MSRP at their local stealership. If you want to buy auction cars and have access to all the auctions on one site shop with Auto Auction Mall.
Customer
Awesome service buying a truck. Peter was awesome and explained everything. Thank you Auto Auction Mall.
Elis C.
They are very helpful, good services.
Lynbert Leevancliff L.
Helpful professionalism were very welcoming
