Excellent
Based on 509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
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Scott C.
They did what they said when they said. My car went across country piggybacking with others, dropped off at a central location and then transported on a smaller vehicle to my door. There were no hassles and Jesse (172848) actually got the vehicle picked up early and dropped off on time. PAINLESS
Ben S.
I had no worries with these guys. Stress free and on point.
Thomas U.
First timer. Tucson to Portland. Fast response. Courteous and professional at both ends. Good communication and convenient delivery. Highly recommend.
David F.
An easy site to navigate and the service was exceptional. My truck was picked up on the day scheduled and arrived a day early. That was good for me. I would definitely use Direct Express Auto Transport again if vehicle transportation is needed.
Dana V.
After doing a lot of shopping around for car shipping quotes Direct Express was the only one able to guarantee a set price. Pick up was a day late but we were fine with that as we still needed the car for that day and the driver was in touch immediately all the way through delivery in AZ from FL which only took 4 days. The customer service rep I worked with, Kelly, was also amazing helping as needed as well. The entire process was simple and seamless, I HIGHLY recommend Direct Express!
Andrea O.
This was my first time ever transporting a vehicle - I purchased it out of state for personal use and hired Direct Express Auto Transport to transport it. From start to finish, they exceeded my expectations. Very professional and easy to work with.
Karen S.
The process was very easy. Got on line, made my choice as to when I needed the car picked-up and where the car was going. Got a quote for the process and all details I needed to know as to what was going to happen during the process. They called the day before telling me what time frame they were picking the car up. The arrived, inspected the car for dents scratches etc, wrote it up gave me a copy and the car was on its way. Got a call the day before delivery and on the day of delivery they were enroute. Everyone was very pleasant to deal with. Highly recommend
clyde b. lawson I.
honest, trustworthy, on time, great employees, treat you like family, reasonable price, what else can you say but first class.
