Jennifer S.
Accurate tracker placed in cheap rubber band (use carefully)
I wore the Ava bracelet over 95% of the time and although I cannot credit the bracelet for any impregnation, I found the information tracked to be useful and accurate. The biggest issue with the Ava is the cheap band. The band straps broke four different times and of course, soon after my warranty ends, the metal clasp broke off (again, cheap rubber). They did offer a discount on a new tracker, but I find it insane that I spent over $250 and the tracker works just fine, yet their only solution is “sorry, we do not have replacement bands (albeit the cheapest part of the tracker that would be so easy to produce).” So, I put it on the shelf.
Reply from Ava BraceletOct 1, 2021
Hi Jennifer, We are happy to hear that you enjoyed using your Ava and we can definitely see how this would be frustrating for you. The good news is that now we have a replacement strap kit, kindly reach out to our support team again and they shall help you in ordering one. Kind regards, your Ava Team