Averr AglowReviews of averraglow.com

Reply from Averr AglowMay 6, 2020

Hi Jordanna! When starting new products, it changes and alters the state of your current skin, and it does take time for the skin to adjust. The two-week mark is when we typically see purging occur. The reason for this is because skin naturally exfoliates in a 28-60 day cycle. When this happens, and shedding of skin mixes with bacteria and oil on your face and creates a clogged pore. Our products and products in general that contain active ingredients rapidly speed up this exfoliation process and turnover old skin cells for new ones. Breakouts can form and fester under the skin and pop up anywhere between 1-8 weeks. Some breakouts will pop up quickly, and others fester under the skin before appearing. When you add in these new products, it accelerates all breakouts to the surface of the skin at the same time. These breakouts have already been there; they are just now showing up more quickly because of this accelerated process with the new products. We have had many of our customers comment that this is exactly what has happened to them, and then they cleared up. Each skin case is unique on how long this process can take because it depends on where your skin is at in its exfoliation cycle when you started the products and also how much inflammation is found below the skin surface. This doesn't happen to every customer, but it depends on the inflammation below the surface and how much the products have to work through. If you notice we have a lot of customer reviews that mention they broke out more and then had excellent results. I know it is scary and seems counterproductive to have a product that causes more breakouts when it is supposed to heal breakouts, but it is due to the above factors, and usually, when we see this it means the product is working for you, and you just have to give it more time. Please continue to keep us updated! If you have any questions please reach out to customer support at [email protected]

Reply from Averr AglowMar 19, 2020

Hi Marisa! Thank you for taking the time to leave a comment! If there are any issues with your order, you can reach out to customer support, and they will be happy to assist you. When starting new skincare that contains active ingredients, the skin takes time to adjust. Active ingredients help speed up skin cell turnover and can bring any breakouts that have already formed under the skin to the surface. During this purging phase, skin can experience more breakouts before it clears, so a sample size of the products would not be enough time spent with the products to see how they can benefit the skin. Everyone's skin is different. Some users see results in a few weeks, while others need a few months, it depends on your unique skin and contributing factors such as hormones, stress, diet, medication, etc. Our products are dermatologist tested and approved, and were created with sensitive skin in mind. The products work to balance skin types such as combination, oily, and dry and bring skin to a healthy, nourished state. We hope you'll give our skincare a chance! If you have any further questions, please reach out to customer support at [email protected]