Great
Based on 432 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
azova.com (azova.com) has 432 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 56 reviews with 4 stars · Clear filters
Jonathan H.
Good service, would’ve been good to have some explanation about holding the phone for 15 minutes looking at the test.
Reply from azova.comFeb 19, 2022
" Jonathan, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."
Mary F.
The testing itself was great. Fast and easy and documentation easily available. Getting an appointment with the test I had was challenging - I was on a texting hold for a very long time - like 1.5 hours. The person I was texting with only came back on line every 20-30 minutes.
Reply from azova.comFeb 19, 2022
" Mary, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize that wait times for you to be helped were not acceptable. We will work on that in the future. Thanks, AZOVA."
Tom S.
Great service, the Mobile App seems to work better than the desktop in our case, but it was easy and great to use Azova!
Reply from azova.comFeb 19, 2022
" Tom, Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Thanks, AZOVA."
Lorie D.
Overall, the experience was great. Attendant walked us through the procedure and was patient with us. The app is slightly confusing, as you will get off one call while you wait for your results and then hop on another to confirm them. Well worth it though to be able to do this where we were straight staying as opposed to having to go somewhere and possibly pay a lot of money. I would use the service again.
Reply from azova.comFeb 19, 2022
" Lorrie, Thank you for the review! Your feedback about our application is much appreciated and helps our team improve. Thanks, AZOVA."
Angel S.
The person who I worked with was very patient and took her time until I was able to understand or get the app to work correctly. The app was a little flaky and the sound did not want to work correctly with the first connection. Overall an easy experience.
Reply from azova.comFeb 19, 2022
“Angel, We are grateful that you took the time out to leave us a review. Your feedback about our application helps us to improve service for everyone. Thanks, AZOVA."
Deborah Y.
When asking for help, I did not get questions answered in a timely fashion. There was a 30 minute to hour response time. When taking our test our oberver was very helpful! This site needs a tutorial addressing how to use site, how to schedule appt and how to make experience less stressful.
Reply from azova.comFeb 19, 2022
" Dear Deborah, Thank you for bringing this to our attention. We’re sorry you had a bad experience wait receiving the customer care you deserve in a timely manner. . We’ll strive to do better. Thanks, AZOVA."
Romeo M.
in a scale of 10, i would rate my experience with Azova a perfect score of 10. this is only my 3rd full time job and so far, this is the best company i've been in. i've had the best training and trainor, and my 1st week in the production floor was a blast courtesy of my TL and my team mates.
Reply from azova.comFeb 16, 2022
" Romeo, We are thrilled to hear your training with our company has been a blast!
Debbie D.
The process was quick and easy to follow with the help of the person on the zoom video. They were very friendly and professional. Only downfall is the price and fact that you have to have one of these type of tests done even though one is triple vaccinated.
Reply from azova.comFeb 26, 2022
" Debbie, Thank you so much for taking the time to leave us a rating. Thanks, AZOVA."
