Great
Based on 396 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting caught without quality protective gear isn’t an option for those in harm’s way. What’s worse isbuying from companies that strain your wallet or produce low-quality gear. You need affordable quality gear backed by a trustworthy company and tested to high standards.Ballistic Armor Company serves those who protect and defend by equipping them with affordable high-quality ballistic armor and accessories. These products keep you safe while also being comfortable,versatile, and modern.Don’t get caught with crappy gear that doesn’t hold up under fire. Be equipped to brave the assault withaffordable high-quality ballistic armor.
Ballistic Armor Co. (ballisticarmorco.com) has 396 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 15 reviews with 2 stars · Clear filters
Andrew H.
the helmet is great quality. but the buckle is on the wrong side. I called back twice cause I need a helmet for a left handed shooter with the buckle on the right side and haven't heard anything back. would very much like to hear back from you
Tre G.
Didn’t have what I ordered. Didn’t inform me for a week, didn’t contact me or anything just let me wait. When I contacted them about it they asked if I’d take a different color, I said yeah, then they waited another week to ship it
John H.
Slow shipping. My order got delayed. Probably wouldn't use them again. A ton of armour protection companies out there to choose from.
Mark L.
Had to wait a few months to get my order, and then inquired on where to purchase the actual armor to put in the shoulder sleeves, never heard back,
Reply from Ballistic Armor Co.Aug 15, 2022
We are very sorry to hear about your experience, it does not reflect our values or our customer service standards. We've changed ownership in the last 2 weeks and will be reaching out right away to make this right.
Rafael Martinez R.
Took so long to deliver and only delivered when I contacted them
Reply from Ballistic Armor Co.Jul 29, 2022
We apologize for the shipping delays and regret that you had to wait so long. We totally understand how such a long wait can make for a poor experience, and we are working diligently to correct that and catch up with demand. Please reach out if you have any issues at all with your helmet!
Clint R.
Seems like a good company. The problem is: they have expensive shipping rates, never ship on time and are impossible to get a hold of. They don’t answer the phone or return your calls. Takes a couple of days to even answer emails. If you want to distribute quality products you need to have better business practices. They make empty promises when they finally do answer. I had to call the manufacturer of the product I order to get this squared away.
Reply from Ballistic Armor Co.Jul 22, 2022
Hi Clint, your experience sounds very frustrating and I regret to hear it. Our team has really missed the mark, and we are working overtime to take immediate corrective action. I'm glad to see it looks like we refunded your shipping, but if there is anything else we can do to make it right please email me directly: [email protected].
Buy with C.
My package finally came.
Reply from Ballistic Armor Co.Jul 27, 2022
We are sorry that your helmet was so delayed in arriving, but excited that you finally have it in-hand!