Great
Based on 291 reviews
BedStory4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 201 reviews with 5 stars · Clear filters
Ali R.
I purchased the firm mattress topper. I’ll start out by saying it’s been great and supportive of my spine. It fits great on my mattress and the straps on the topper really keep it in place so it doesn’t move around. Also fast delivery!
Boon L.
my request for reshipping and der cancellation was handled in a timely matter. Thx
Manuel M.
I had the pleasure of sending in 2 questions. Support responding within 1 day on both accounts. I also ask about warranty if I purchased via Amazon, primarily associates with price point. Support indicated the same warranty applies as if I purchased it direct from bedstory. I am happy with response time and responses. Thank you
Valerie P.
The customer service was excellent and very responsive.
Joseph B.
Happy with the topper, Got a topper to give our mattress some rigidity while also giving it some extra padding . Overall happy, and the support is quick to respond.
Marshall W.
Great company to work with, they back up their product 100%.
Ella T.
The customer service that I received was excellent. i will definitely recommend Bedstory to my friends and family.
Mr S.
Exceptional after sales undoubtedly. They stand by their product.
