Great
Based on 291 reviews
BedStory4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 201 reviews with 5 stars · Clear filters
André
We bought a product from BedStory and we found it too firm for our needs as it’s was classified semi-firm. After writing to the customer service, they propose to us to give a credit note to buy a topper to improve the confort of the mattress. Great service.
Phil
I purchased a more expensive product for one bed and 2 bed story toppers for guest suites. I prefer the bed story toppers. They expand fast, are dense quality materials, don’t migrate up down or side to side. Absolutely perfect. Also, I had a minor hiccup with the order and customer service was right on it making customer satisfaction their priority.
Alex
Comfortable mattress and great customer service
Paige D.
Bedstory is amazing & great customer service!!
Eric L.
Mattress is nice. Very good customer service. Very impressed.
Tavia O.
I purchased thru Amazon and they were pretty much worthless but I emailed Bedstory and they were responsive, they followed up. They had perfect customer service and solved my problem.
Suki
BedStory have good products and perfect service!
YC
Great customer service from Alice, quick responses, and trusted seller.
