Bad
Based on 717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Folks Told, with an average rating of 1.3 out of 5.
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Elena
This company is an absolute joke. NEVER WASTE YOUR MONEY WITH THEM PLEASE !!!!!! THEY WANT ME TO SEND A PICTURE OF THE DAMAGE, WELL GUESS WHAT, I CANNOT TAKE A PICTURE OF MY PHONE WITH MY PHONE !!!!! MORONS!!!!!!
Thierry
j'ai paye 39 euros pour une protection d'écran iPhone soi-disant garantie a vie. depuis plusieurs demandes pour utiliser cette garantie et jamais aucune réponse de belkin silence total, aucun suivi, aucun service client Franchement, ce sont des voleurs ils encaissent l'argent, promettent une garantie, mais ne la respectent absolument pas c'est une arnaque et un manque de sérieux.
Hayk
A week ago i was charged but my order was not placed. Every day i kept messaging their support team and they haven't refunded me yet. Their website is not functioning properly and their support them can't address the occurred issues.
Dijana
Leider kann ich mich den meisten Bewertungen hier nur anschließen. Der Service ist ne absolute Katastrophe. Völlig desinteressiert, Antworten nicht, reagieren nicht. Habe dann mit dem amerikanischen Service gechattet, gleiche Katastrophe. Man füllt ein Formular mit allen Informationen aus, und wird dann jede Information noch mal abgefragt, von Seriennummer, Kaufdatum und so weiter. Viel wichtiger finde ich es aber dass die Menschen wissen sollten, dass Belkin Produkte überhaupt nicht eine hohe Qualität haben. Der amerikanische Mitarbeiter sagte mir eiskalt: ihre Garantie ist abgelaufen, vor einem Monat, dann müssen Sie ein neues Produkt kaufen. Für mich hört sich das an wie, Belkin macht Produkte, die nur die Garantieperiode überstehen, und dann können die Kunden schön neu kaufen. Super enttäuscht!
Bob M T.
We paid for 2 iPhone 16 models in person at this Apple Store in the Lynnhaven Mall in Virginia Beach. We requested a screen protector for each phone and the salesman person suggested we purchase a BELKIN ULTRAGLASS SPS for iPHONE 16. These two cost 39.95 each and would be replaced as needed at no additional cost for as long as we had the phones. Unfortunately BELKIN did not honor that guarantee and Apple did not lend any assistance when I called their customer service number and also called the store. I told them I wanted a refund of both BELKIN Plans because after six weeks of trying to resolve the issue through BELKIN and APPLE I had to purchase screen protectors through Amazon. To date I have not received a refund but was told we could visit the store again to explain what the problem is. The problem is that Apple recommended the BELKIN screen protector program and when the screen protector cracked, neither Apple nor BELKIN would refund the full cost back to my AMEX Account. Now I have to file a formal complaint with AMEX to dispute the charge. VERY POOR CUSTOMER SERVICE FROM APPLE, especially when we have purchased all of our computers, phones, and all related electronic products exclusively since 2010. We have also purchased almost exclusively BELKIN products as needed. So BELKIN DOESN'T STAND UP TO THEIR CUSTOMER SATISFACTION COMMITMENT EITHER! Bob M. Tanner Jr., PhD
Maddy
I do not have a device to take a photo of my phone's cracked screen protector to provide for their warranty replacement form. How is it possible for a company as big and also with SUCH EXPENSIVE products to make you jump through 500000 loopholes to be able to use the warranty they claim is SO great ? I normally NEVER leave this kind of review for a business but the amount of time I have spent registering my product.. and attempting that form and reaching out to customer service at this point I am super frustrated. Their process is beyond dumb. I will never spend my money on a Belkin product and will never ever recommend it to anyone and I will make a point to mention to all of my friends and acquaintances how awful this company is.
Zoran R.
Der Kundenservice von Belkin ist ziemlich desinteressiert und versucht auf jede erdenkliche Weise, eine Lösung zu vermeiden. Ich habe in einem Apple Store das UltraGlass 2 für das iPhone 17 Pro Max Online gekauft, das nach nur zwei Tagen Gebrauch zuerst einen Riss bekam und dann in zwei Teile zerbrach. Das Glas ist sehr porös und ist von selbst gebrochen. Man forderte mich auf, als Nachweis ein Foto des Schadens zu schicken – was ich jedoch nicht machen konnte, da ich nur ein einziges Handy besitze. Ich habe die Rechnung gesendet aber das war ihnen jedoch egal. Ich habe das Glas weggeworfen, da ich mich sogar daran geschnitten habe. Einfach gesagt: 39 € zum Fenster hinausgeworfen. Im Internet findet man viele günstigere und zugleich bessere Schutzgläser. Nie wieder Belkin.
Peter
Didn’t warranty my broken screen. It was 7 days old. I uploaded my receipt and photo the screen just like they asked. What a scam company. If they didn’t offer a free warranty I would be ok with it but why lie?
