beneplace.comReviews of beneplace.com

I bought move tickets and food vouchers also I paid extra $16. There’s not discount.if buy tickets from cinema. It’s cheaper. Don’t buy this website

I ordered concert tickets from Beneplace. They claimed that the ticket venue had changed the date of the concert which they never ordered the tickets to begin with. After that they claimed that I had changed the date of the ticket which I didn't. In a conference call Beneplace and the ticket venue found out there's not concert on the date they changed it to.

Booked my flight with them for February 5. Got it cancelled as I was not able to make it anymore. I was told I am eligible for partial refund and the amount was refunded in the 3rd to my form of payment. Needless to say I never got a refund from them. Apparently they called on 2/27 using this number +1 (805) 754-2232 saying they could not process my refund and I was told to called them back- which I did. I was told they will issue a check instead. I returned their call on 2/28 no one picked up. Was able to get a hold of them on 3/7 using this number +1 (805) 200-3758 and they essentially blame me saying they tried calling to let me know about the defaulted refund but I didn’t pick up the phone. 3/7 I was told the check has been issued and should be able to get in the next 21 days. 3/22 I called just to check the status of my refund for which I was told it wasn’t processed on 3/7 but on 3/10 and I had to wait until April 10 to be able to get the check. Today April 10 and I am wondering why my check isn’t here, just to make sure it wasn’t stolen. To my greatest surprised I was told the check had been cancelled and they will have to issue a new one for which I have to wait another 21 days to be able to get it. Later after that called I tried calling them again and I was told a different story. I was told the check had been processed 3 days ago so 4/7 and I should expect it in the mail anytime soon. But how should I trust this again. If I never called I wouldn’t have known my refund was rejected. What is the guarantee I will get my check following this conversation. It makes no sense. It was easy to get the money but now they keep saying the refund steam is experiencing some issues. One of their agents even told me that the refund can take up to 60 days some times so 2 billing cycles. How does that make sense…..

Just lost $300. This company is a rip off! I’ll be sure to never use them again. I’ll be sure to tell everyone I know. This is the 2nd time but the first time was only $20 ripoff. Never again!

I clicked to book a suite and when the booking finally went through with my payment, it said the room was no longer available. When I went back to get the next best room, the rate had gone up $13 dollars. My new booking is $2 more now for a room that doesn't have the ocean view I was trying to get.

I’m so sad to say that this is the worst customer experience I’ve ever received. I spoke to about 4-5 different representative regarding this issue and they all have different answers. Either they are incompetent or there are not proper policies in place. It all ended with them keeping nearly $1400 and cancelling my hotel reservation with no proper explanation. Unless you have money to just throw down the drain, I’d advise to never book through beneplace!!! UPDATE: order ID: 53457034 (there is no place to respond to said reply)

I seldom leverage Beneplace when scheduling travel/hotels. This was my first time and although it allowed me to pay the balance of my 3-day stay ($450) and noted that my reservations was good (even rec'd email confirmation), I later rec'd an email from Beneplace acknowledging that they weren't able to secure my reservation and would credit my account back within 3-8 business days. That meant that I had to use other means to secure my hotel reservation because I didn't have the $$$ on my travel credit card. Just poor execution by Beneplace.

wtf, literally you get 1 page for the itinerary, and once you send the email confirmation its gone, like literally, nothing in the f'ing email to tell you who you're renting from