Excellent
Based on 407 reviews
Better Impact4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 334 reviews with 5 stars · Clear filters
BD
Better Impact has given us the Volunteer Administrators a way better picture of what our volunteer program can offer, as a result we have increased our recruitment and have increased engagement with our volunteers. The best volunteer database out there today!
Anthony T.
The system is highly adaptable and allows flexibility within an organization. The customer support team is incredible and connects quickly and thoroughly through the chat function, email, and phone!
Brenda
Excellent and quick service.
Kimberly C.
Moving to Volunteer Impact is the best move we've made. It's allowed volunteers more flexibility than before, is easier for staff to use, and the support can not be beat. Whenever we've needed help, an actual person is able to help us within a reasonable amount of time.
Lindsay T.
I am always impressed with how quickly the Better Impact team responds to my questions and how helpful they are! I love working with them!
David W.
I really like the responsive help chat feature. I have had responses in the weekend local time because it not the weekend on the other side of the world! The software has automated many functions we did manually so we have more time to complete other tasks.
Angela B.
Since starting to use Better Impact, management of volunteers has changed immensely for me. Volunteers can easily sign up for shifts, and the system creates a schedule for them to see. I can create and save commonly used reports to make viewing these items more efficient. I'm very happy with the program, and still learning more ways that I can use it.
Laguna C.
I used the chat feature on Better Impact today and once again the service was stellar. The support experts are knowledgeable, courteous and friendly. Shannon form BI was able to spot something I was missing in a volunteer setup window right away and provided clear and concise instructions to correct the issue. You can't go wrong with Better Impact, they're notch in every category. One small complaint though, only five stars? I would give the support staff ten stars if I could! Thanks again.
Reply from Better ImpactSep 18, 2019
Hey Laguna - Thank you for chiming and and mentioning Shannon by name. Although she's been using our software for a long time, she just joined the team at the beginning of the month and this made her day! :-)
