Excellent
Based on 407 reviews
Better Impact4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 334 reviews with 5 stars · Clear filters
Barb B.
Innovative company. Great support, Always improving software, Listens to users of their products. Highly recommend them if you need superior volunteer management software.
Reply from Better ImpactJul 21, 2017
Thank you for touching on so many points Barb!
Lysa Y.
An easy product to start from jump or to walk into the middle of! There is so much functionality and the customer service is excellent.
City of Thunder B.
My experience with Better Impact has been outstanding. The software is effective and has been easy to use for us. Their support is fast, efficient and friendly - and when I say fast, I mean faster than the support for any other program or software I've ever worked with. It's a treat to work with such an effective program and staff and to receive such a high level of support. Highly recommended.
Reply from Better ImpactJul 6, 2017
Thank you for sharing your experience in working with us. We work hard to be a valuable resource and its great to know that it makes a difference.
Becky E.
Hands down the best customer service! Not only has this product made managing our volunteers easier, they are constantly improving the software and taking ideas for improvement from the customers.
Reply from Better ImpactJul 4, 2017
Thanks for the feedback Becky. We truly realize that great software isn't so great if it isn't backed up by the best customer service.
Blair B.
Better Impact is amazing. Most of all, the customer service and training processes have been extremely helpful! We could never had made the transition from paper application forms and data in excel to an all-inclusive system like this without the help! Everything is user-friendly and intuitive, and my volunteers love it - there is not a steep learning curve so the on-boarding process went very well. Plus, they are open to adding new features, depending on what you need!
Reply from Better ImpactJul 4, 2017
We're thrilled to hear it's been great start for you Blair. Thank you for taking the time to share your experiences.
Kim S.
I cannot imagine a better system to organize our volunteers and record the hours they are logging. It is also perfect for keeping all members of our 24-hour operation informed of whom to expect and when.
Reply from Better ImpactJun 22, 2017
Thanks Kim... and we cannot imagine having a better client... and yes we would say that about any of our clients ;-)
Keith R.
I've been using Better Impact to staff and manage the Maui Film Festival since 2008. Wouldn't think of doing it without it. The product has evolved nicely over the years and their pricing is very reasonable.
Reply from Better ImpactJun 22, 2017
Wow Keith A decade of working together is just around the corner. I wonder if anyone on the team would want to fly over and meet you in person in celebration of that next year ;-)
TYT
Better Impact has drastically change how efficient our department operates. It is a truly the #1 volunteer software to use and most cost-effective as well! THANK YOU.
Reply from Better ImpactJun 22, 2017
It is great for us to hear we are making a difference. Thanks.
