Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Better Lending LLC. NMLS 2085351
We are a full-service mortgage lender with an easy and transparent process, with lower rates.We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.NMLS: 2085351
Better Lending LLC. NMLS 2085351 (betterlending.com) has 82 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Working with Alvaro Anaya at Better Lending was a great experience from start to finish. He was knowledgeable, responsive, and always took the time to explain each step of the process clearly. Buying a home can be stressful, but Alvaro made it smooth and straightforward by staying on top of everything and keeping communication consistent.
What I appreciated most was his honesty and professionalism. He genuinely had our best interest in mind and made sure we understood all our options before moving forward. I would confidently recommend Alvaro to anyone looking to buy a home, refinance, or explore equity options. He’s someone you can trust to get the job done right.
CS
Cathleen S.
The best in the business
Bert Lebhar and Lucas Lindsey did the impossible and made it possible for me to refinance my home. Excellent customer service and very friendly wonderful people. I highly recommend their services and am forever grateful
RM
ROBERT M.
Consolidation loan
We ran into some financial difficulty and needed to do a consolidation loan, My place of employment referred us to Better Lending right from the start we were very pleased with speaking with Jeff Kormanki, Jeff and his team were outstanding, Anytime we had a question we could either text, email or call them and they would respond immediately. We are grateful for all the opportunity that we had with working with them and look forward to continue working with them.
LD
Leon D.
Mr. Alvaro is a well knowledgeable person and someone who get you what you need
I want to thank Alvaro 😊 🙏 it was my pleasure working with someone who has nothing but professional experience and patience you gave me exactly 💯 what I was looking for. Also your professional and knowledgeable person I would recommend you anytime I know someone who's looking to refinance. Thanks again for being patient and kind 😇.
Leon Davis
BB
Barry B.
BERT LEBHAR - ABOVE & BEYOND
Billions of dollars have been made selling & conning the elderly, so reading a “rando” text regarding my 82 year-old mother and her VA Home Loan a few weeks ago made the hairs on my neck stand up.
My call was answered by Mr. Bert Lebhar, of Better Lending, LLC. Bert thanked me for calling/apologized for causing my anxiety.
Allegedly, Mom had inquired about refinancing to pay off some debt and convert some of her equity into cash. I couldn’t wait to hear the “hook” on this one …
The “hook” was this: Mom wanted to make the loan, and Bert said it was approved, but he wasn’t 100% comfortable closing the loan and was looking for a “biased” 3rd party to speak with Mom, review the loan estimate and advise whether the loan was genuinely helping, not harming.
I couldn’t believe what I was hearing. After unsuccessfully trying to flush out alternate agenda, I called Mom/arranged visit.
Review of the loan estimate revealed exactly what both Mom & Bert said it would:
-The loan increases mortgage payment $200/mo+ while paying off debt costing $500/mo+ (saves $300/mo total)
-Loan provides $10k cash
-There are costs (loan not alleged to be “free”)
-all numbers (costs/rates/payments) on point
What the loan estimate didn’t show / but spending the evening with my mother did - was how happy my mother was. I read some of their text conversation and email exchanges which included Bert asking multiple times if Mom genuinely wanted the loan, if she thought it would really help her (and why), and for 3rd party contact info. If I didn’t know any better - I’d have thought Bert didn’t want to give her the loan.
I’ve not shared this with you, Bert. So let me share it here : That is “strong” man. And I couldn’t be more appreciative.
And for everyone else - loan closed Jan 10th, No issues whatsoever, entire process and closing = smooth as silk.
Thank you for treating my mother with care, Bert. And for thinking about something other than a paycheck. You definitely went above & beyond.
Better Lending, LLC - you’ve got a good one!
Reply from Better Lending LLC. NMLS 2085351Mar 17, 2025
Thank you for trusting Better Lending with your refinancing
TG
Tarl G.
Great company
James did a wonderful job with our refinance.
CO
Consumer
I want to say James was wonderful thru…
I want to say James was wonderful thru the whole process we had several road blocks thru the process but he made sure we could try a different way until it finally was done. He is a asset to your company and you are so lucky to have such a dedicated employee..
Reply from Better Lending LLC. NMLS 2085351Jan 27, 2025
We really appreciate you taking the time to leave us a review, about James and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
VJ
Valancia J.
Trena was very professional impatient
Trena was very professional impatient, and was there every time I needed her and explain everything to the tea and was there until the day of closing and very comforting
Reply from Better Lending LLC. NMLS 2085351Jan 27, 2025
We really appreciate you taking the time to leave us a review, about Trena and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.