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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

Based on 4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

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Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Folks Told: 2026

Contact & location

(804) 386-0200
bettermedcare.com
info@bettermedcare.com
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Pat M.
Jun 17, 2021
Fast & friendly
Fast & friendly
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Barbara
Jun 17, 2021
Very Helpful
Better Med helped me get a PCR test in less than 12 hours, allowing me to visit a sick relative in Spain. Everyone was kind and efficient.
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Julie P.
Jun 17, 2021
Professional and caring staff!
I waited an appropriate amount of time to be seen. The care providers and front desk staff treated me professionally and kindly. I received care and recommendations for after care as was appropriate.
Report
PATRICIA
Jun 17, 2021
Prompt entry into office
Prompt entry into office; immediately moved to area for non-Covid-19 patients; seen quickly by nurse to answer questions; Nurse Practitioner checked the injury and ordered x-ray; NP placed a metal brace for finger and I exited by rear entrance. Excellent assistance by all parties, particularly in protecting me from accidentally encountering infectious patients. Highly recommend
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Patient
Jun 17, 2021
COVID-19 Test
I easily made an appointment online. Was greeted and tested swiftly. Test results arrived within 18 hours and I received a call from the nurse.
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Patient
Jun 17, 2021
I was treated very respectfully
I was treated very respectfully
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Catherine
Jun 17, 2021
Great and efficient service from all
All providing care services were extremely efficient and accommodating! Care was also provided in a very professional manner!
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Patient
Jun 17, 2021
Everything was great!
Everything was great, and the doctor was very good with my terrified toddler. We enjoy coming to this location only.
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