Great
Based on 4,547 reviews
BetterMed Urgent Care4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
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Patient
Service Provider (not even sure what that means) was not able to answer a single question I had. Prescribed a prescription even though she didn’t know what the issue was and did not know if it would even help.
Patient
The PA treated my daughter’s minor ear infection as if it was an extremely severe infection. There was no need for such an aggressive approach and it resulted in her having a significant side effect to the medication. I will never go back.
Patient
Although I came in for a cough, dizziness and head congestion for over a week to be told I had allergies. My bp was 160/121 and was told there was nothing she could do to help me, just go to the ER if I felt bad. Only to find out that I definitely should have been prescribed something the my high bp that didn’t change the 3 times it was taken while in the office. I then had to pay a copay to my pcp for them to prescribe something to help the following Monday.
Lynn
This place is good if u need stitches but if need need to see a doctor, u wont find them there! Only PA's which means no pain pills for broken bones. We have been there 4 times this past yr. 2 fractures, told to take tylenol and the 2 other times we got steroids scripts. Waste of time! And money, I will travel the extra few miles next time to Patient 1st where I can see a doctor that can actually assist me in my time of need.
Patient
Doctor really didn’t help me at all
Patient
I went to have nose cauterized. First, the PA hit a nerve and instead of stopping, she kept pressing harder and harder. Took my breath away. When she removed the tool, I couldn't catch my breath so she took her finger and pressed really hard on my nose and asked if that felt better! OMG. She must be a sadist. When I went home, I saw big blotches at the tip of my nose in 2 places, extending onto my face. The cauterization was at the top part of my nostril, So she had accidentally cauterized the tip in 2 places that were so noticeable I had to cancel all my plans. A week and a half have gone by and I am still suffering from gum and tooth pain from when she pressed on the nerve for so long. I went to my Dentist to see how long it would take for the pain to go away and was told IF it goes away, it could take months. And BTW, the next day my nose bled so with all the pain, she did a terrible job.
Disappointed
No Doctors , I come there to see a Doctor, but you do nothing for me . Charge me then tell me to see my Doctor. What a rip-off !!!
Patient
Misdiagnosed again
