Great
Based on 4,547 reviews
BetterMed Urgent Care4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 378 reviews with 1 star · Clear filters
Patient
I did not receive care here. I was there with a few other people when they opened. Was told their was a mixup and the doctor had not shown up yet. I was then sent him because they said they had to close and would call when they reopened. I never received a call or anything from them.
Patient
The doctors and staff were fantastic and that should be noted to all. Where I had the problem was in the amount of information they require. Prepare to give them every single piece of information you may own, DL #, social#, insurance card and credit card#. I was a simple cash pay, out patient and they still wanted a credit card and insurance card before they would render service. How is this information any of there business. My primary care doctor's office building suffered fire damage from an adjacent building, this was the only reason for me using this service.
Danny D.
795 dollars for a tetanus shot seems extremely excessive. Although it was paid I emailed them and asked to explain the 4 or 5 charges and never heard back. DK
Patient
Went in. Was given meds. Sent off urine culture and I needed another type of meds and they never called me to tell me that to stop old and pick up new from pharmacy. The only reason I knew there was a prescription was I was picking up another. They finally did call to tell me but was 4 days after they called it in..wth. how stupid is bettermed????
Patient
I was left in a room for 50 minutes without seeing anyone even a nurse. And when the doctor finally came into room he examined nothing.
Patient
Went to Better Med with c/o abdominal pain. Was sent home with no answers and nothing to control my pain, nausea or vomiting. Had to go to the ER and then taken emergently to surgery. Skip this step!
Patient
Terrible experience! Only dr I’ve ever been too where they need a credit card on file. Plus refused to give me antibiotic until 5 days later when symptoms became unbearable
Displeased P.
I have always liked Better Med but I was incorrectly diagnosed this last visit. Ended up at the ER. So I was not pleased.
