Poor
Based on 443 reviews
BigCommerce2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.
BigCommerce (bigcommerce.com) has 443 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
Showing 124 reviews with 5 stars · Clear filters
Pam
I never feel like I’m alone in this e-commerce industry which can be very challenging. The BC team is easy to reach out to, and they are so smart!! The platform itself is easy to use, and it makes my online store standout with a beautiful and professional look.
John
BC has the most excellent customer service I have found anywhere! They are available 24/7 and on holidays. Plus they know the answers to your questions. If they don't know they find out and get back to you very quickly. Platform is easy to use. i have done significant customization on one of my sites. That was easy to implement as well. You can't go wrong if you set up a website on BC!!!
Hope
I'm a big fan of Big Commerce! I would gladly recommend them to anyone!
Michael
Great Company in Every Respect! We Switched From Volusion , my only regret is that we didn't do it 5 years sooner.
Terry
I have been very happy with big commerce. Many apps to integrate as you need. Good support.
Tom
Big Commerce has the best customer support in the business and it is available 24/7.
jason L.
Been here for long time very good place
Jan
Excellent and knowledgeable customer service.
