Binance.USReviews of binance.us

I send $200 worth of bitcoin to my hard wallet and the fee for the $200 is $46, they said no fees but they lied and took nearly a quarter of the amount as fees.

I don't understand how this company is even operational... simple ACH don't go through. I have to use Coinbase now... what a disaster. Ticket with Crickets #2701293 Update: 3 years later response just proves how much you care about your customers.

They are useful for certain cryptos.... But they hold your money longer than it should. The .US system is much more limited than their other one and it's annoying. I move money rather frequently between different accounts because I want to buy new crypto which is only offered to me thru Metamask or Trust. Long story short, I deposited several thousand a month ago, and apparently I cannot transfer coins out of my account because I made a purchase. If your money is being withdrawn and cleared, you should be able to do whatever you want. Btw, they do give a warning about a 10 day clearing process.... Which is fine. But they extend it further to leverage your money. Also, this week: May 13th, 2022 these exchanges have started announcing that they can use the public's money towards their bankruptcy! If you're going to hold long, always get a hard crypto wallet like Ledger.

They we keep ignoring and ignoring after your money is stuck with them but never the less, i have my money back with cointrail ways

The app is crap. The original is so much better. I don't understand how they screwed up this one so much. First of all the lag time costs people money. Second of all assets are locked to the platform for ten days 10 days 10DAYS after a bank transfer. That is Ludacris. Coinbase let's you transfer funds immediately after deposit. I won't be using binance anymore after I get my freaking money off of the platform. I needed those coins to buy an nft I wanted. Thanks binance. You screwed me and I'm sure countless more people by being greedy A holes. You basically have my entire identity and the money is coming from a bank account how the hell could I possibly commit fraud. It's moronical

Binance really sucks without ideal payment the other payment options sucks even more

BinanceUs just got a new CEO Brian Brooks. He is actually working on some issues starting with customer service. BinanceUs is one of the best platforms I have seen with so many things right but so many things wrong. It would be a wonderful platform if their US app and website worked. They have almost all of the features of their website and app turned off. For instance to delete one open order you have to delete them all. No profit and loss statements at all. No way to convert crypto dust to BNB coin. Alerts don't work. When the market goes down on a dip you can't make a deposit. And the list goes on and on. If they just turned the features on the app and website on.... It would be a wonderful and the best platform around. Oh and there is no way to contact them besides a ticket.

I made a $7,300.00 wire deposit three days ago. I sent a ticket asking what's going on with my deposit. Since the funding had transferred from my bank. They retuned an answer saying their ACH is slow because of the traffic. This means they didn't read my email because I attached as they requested my wire info. So I sent another ticket starting over...I will not deposit another dime into this exchange, until they have a MUCH better customer service system. I never complain to much...but please take note of my issue and don't let this be you. UPDATE: They finally, came back and stated that I did not attach to the wire the Code, or that possibly the Code was wrong. So I then responded by attaching Binance.US' Code and a copy of my Bank Wire showing the Code was indeed correct. Three Days later I finally received the funds in my account, only after they stated they were sending the funds back to my bank. What a run around. I hope they get their Customer Care and efficiency ramped up....took over a week to get a wire that many other exchanges take 20 minutes to complete. I am going from 1 Star to 2 stars because I did get my money finally....