Average
Based on 130 reviews
Bingo Stars3.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Bingo Stars (bingostars.com) has 130 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
Showing 58 reviews with 1 star · Clear filters
paul J.
The site feels like a scam, u play games, u don't see results and you will always loose for sure, didn't even get the full bonus they promised for new users after depositing
Reply from Bingo StarsSep 7, 2019
Hello Paul, Thank you for your review. I am sorry that you have not enjoyed your time using our site. If you would like to discuss this further, please contact us at [email protected] Kind Regards, Customer Services
Gillian C.
Awful, played various games starting with £50, at one point I thought there must be an error as I consistently lost money without any wins whatsoever Felt rigged from the start Avoid this site
Reply from Bingo StarsApr 16, 2019
Hello Gillian, Thank you for taking the time to leave a review. I appreciate how frustrating it can be when you are not winning during gameplay. While we hope our players do well, wins are not always guaranteed. The games that we provide are regularly audited to make sure they are in line with regulations set out by the UK Gambling Commission. I am sorry that you have not enjoyed your time using our site. If you would like to discuss this further, please contact us at [email protected] Kind Regards, Customer Services
Bustertoomuch
Not to be trusted. Unless you deposit sufficient funds frequently exceeding multiple pounds, you have no hope of a win. Same name winners mostly. Newbies always win in order to gain back the bonus they have signed up for when they make a deposit. CM's are lovely - welcoming and chatty. After all they have a job to do and they are great at it. Sure at times they too must get embarrassed at the same names winning all of the time. CG - Chat Games are ok, an opportunity to win BB - Bingo Bonus pounds. These do seem to be "fair and square". Anyone buying 2 or more tickets who has made a deposit in the last 24 hours, can join in. The business is based in Gibralta, outside of UK gambling law remit. Worth a try if you have plenty of funds available and do not mind loosing too much.
Reply from Bingo StarsJan 23, 2019
Hello, Thank you for your review. I am sorry that you have not had an enjoyable experience on our site. I can confirm that we are not based in Gibraltar and we are regulated by the UK Gambling Comission. With regards to our fair and square games, these offer all players within the game the same chance of winning by ensuring all players have the same number of tickets. However all other games on site do give players the opportunity to purchase as many tickets as they like, with maximum tickets capped at 72 tickets per player. Here at BingoStars, we are constantly making changes to improve the playing experience for all of our players. We run daily free bingo for anyone who has deposited within the past 7 days, as well as penny bingo games throughout the day, in Room 1 and 75 Ball Room. There are also big money games every day at 9pm, where you have the chance to walk away with £500 from Saturday to Thursday, and a whopping £1000 on Friday. Kind Regards, Customer Services
Alice S.
withdrawal process is too long..takes for ever for it to be credited in my account! please quicken it or else I am leaving this site
Reply from Bingo StarsDec 12, 2017
Hello Alice Thank you for your review. I am sorry that you have experienced delays to the verification of your ID. If you would like us to look into this for you could you please contact us at [email protected]. Many Thanks, Customer Services
Helen B.
Free £10 no deposit welcome bonus did not credit. Live chat told me nothing they could do as I had declined the free bonus, even though it was still showing on the my promotions page. I'm pretty sure all new customers that have this error are probably advised in the same way, and think the marketing team need to look deeply into how many customers they have lost at the first hurdle. I am afraid that from a business perspective I am bewildered that any company wants to shun a NEW customer before they have even had any deposit from a bank account.... Why???? I can understand referring to small print and being awkward once you have customers money. I may not agree with it but at least the company has gained some cash! All that has been gained from me is a bad review as I didn't get to even the first deposit bonus....
Reply from Bingo StarsAug 31, 2017
Hello Helen, Thank you for your review. We would like to look into this for you and see what has happened to your welcome bonus. Please email us at [email protected] letting us know when this happened and your account username. Many Thanks Customer Services
Len B.
I have been playing this Bingo game for +/- 4 months but suddendly it froze when I reached almost 52 000 tickets!! It could reconnect to the server!! I then uninstalled it and re installed it again, but but with the same result- cannot reconnect to the server What do I do now????
Reply from Bingo StarsJun 11, 2017
Hello Len, Thank you for your review. We would like to look into this for you and see what has happened to your account. Please email us at [email protected] letting us know when this happened and your account username. Many Thanks, Customer Services
Marta K.
Do not sign in and do not play! It's fixed! Same people winning every time! I was playing few days ago and now I can't even log in ... I still have my money there 😓
Reply from Bingo StarsMay 7, 2017
Hello Marta, Thank you for your review. We appreciate all feedback from our players. It's a shame that your first experience was not a positive one. We hope that on your second visit you have a great experience. Kind Regards, Customer Services
wendy T.
don't bother with this site because the only people that are going to win mainly are greg31 and quacker you are sure to loose your money to these two people so if you don't want robbing of your hard earned cash then stay away from this site not to mention your real money goes into the bonus box so it is not real cash.
Reply from Bingo StarsMay 7, 2017
Hello, Thank you for your review. I am sorry that you have not enjoyed your time using our site. If you would like to discuss this further, please contact us at [email protected]. Many Thanks, Customer Services
